The House in The Tree Reviews Summary

Category: Pub Cheltenham

Address: Withybridge Ln, Cheltenham, GL51 0TQ, United Kingdom

Phone: +441242680241

Rating: 4.6
based on 228 reviews.

Food Quality

Pros:

  • "Lovely country pub with amazing food. Had the best Seabass and Calamari for a while."
  • "The food was excellent and the service provided by Ady was friendly and very efficient."
  • "We all had a roast lunch which was really good and plenty of it."
  • "Good ales and the food excellent in a warm and relaxed atmosphere."
  • "The food was first class. Piping hot and tasty."
  • "Food hearty, well cooked and tasty, I had the beef pie and glad I went for a smaller portion!"
  • "Food all locally sourced, fresh and well cooked."

Cons:

  • "The steak was excellent but the venison was distinctly below par: way over cooked and as chewy as leather."
  • "But the food has gone downhill, the burger was very bland and rather thin."
  • "The meat unfortunately was very rubbery and the potatoes looked and tasted like they had been sat in the fridge overnight."
  • "The prawn cocktail (with bloody Mary sauce) was awful at best."
  • "I had veggie chilli which was pretty much a tin of chopped tomatoes on rice and my partner had the steak & ale pie which he thought was awful."
  • "Our burgers however were literally just buns and a tasty patty but nothing else and therefore disappointing."
  • "The so called roast potatoes were horrible as was the big but tasteless Yorkshire pudding."

Service

Pros:

  • "Service was fast."
  • "Even though the place was really busy, the service was excellent, really attentive."
  • "Service was great. Waiting staff friendly, jokey, easy to talk to and relaxed (even though they were busy!)"
  • "Service was really great."
  • "Staff were friendly and welcoming, food arrived in good time and was of excellent quality."
  • "Great service, very friendly staff and they love children!!"
  • "Very polite, happy staff who couldn't be more helpful."

Cons:

  • "AVOID AT ALL COST! Rude staff and not child friendly like advertised."
  • "I was pretty much called a liar when I said I had booked a table. No apology just patronising comments."
  • "Not impressed with the Landlord/Landlady making derogatory remarks about staff to a regular sat at the bar."
  • "Not very nice people running this place... very rude people."
  • "Many of them seem very rude compared to before, actually making me feel uncomfortable just being there."
  • "The poor attitude of the staff as this supposedly child friendly pub was simply unacceptable."
  • "Bossy bar staff who seem unable to cope when the pub is even moderately busy."

Atmosphere & Facilities

Pros:

  • "Good COVID safety precautions in place."
  • "The play area kept the kids busy and the atmosphere was nice."
  • "A great kids play area with plenty of seating in line of sight."
  • "Kids loved the play area and letting zoo book ahead on a sat if you want to eat inside but the weather was lovely so we sat outside anyway."
  • "Lovely cozy, low ceiling pub restaurant with an active fireplace. Vibes are cosy and strong on a cold evening."
  • "Lovely big car park, a mini petting zoo for kids, and the beer garden was stunning!"
  • "Feels like you're in the middle of nowhere which is nice."

Cons:

  • "The play area was too big for my 3 year old and there was a terrible smell."
  • "Whilst the outside is nice, and the animals are great, the inside feels very dated, and run down."
  • "On the inside, it's a bit dated and smelly."
  • "Once inside there was no evidence of precautions. None of the staff were wearing masks."
  • "The playground, which makes you pass the smoking area, where regulars have no issue blowing smoke into your children's face is sadly now a dumping ground for kids."
  • "The playground... is sadly now a dumping ground for kids who's parents simply ignore their terrible behaviour."
  • "It loses a star for calling the animal display a petting zoo. You cannot pet the animals."

Value for Money

Pros:

  • "It's very reasonably priced as well!"
  • "Bar service was great and prices very reasonable."
  • "Basket meals in the garden were good value."
  • "Prices are reasonable."
  • "Loved the food, good value for money."
  • "The food was excellent; not particularly cheap, but one of the times where you don't feel like you're being conned paying £16 for a pub main."
  • "Authentically superb... after dining on their reasonably priced meals we were extremely surprised how delicious everything was and the service immaculate."

Cons:

  • "£15.00 for a roast in all opinion is just far too much for the quality of food served."
  • "Very disappointed for the price."
  • "Unfortunately marked down because of high prices."
  • "Massively overpriced for what you get."
  • "Massively overpriced for what you get. Foods OK. With a limited selection."
  • "Lovely....bit expensive for desssers at £7."
  • "Very disappointed for the price."

Child & Family Friendliness

Pros:

  • "The only thing I would suggest is a more toddler friendly slide and swing maybe!"
  • "There is a petting zoo and play area. Excellent for children and out door seating."
  • "A great kids play area with plenty of seating in line of sight."
  • "Highly recommended and good park, football pitch and mini farm for kids."
  • "Great for families! Lovely play area, good food and drink selection, lots of outside space."
  • "Staff are all helpful children are welcome and there's a play area for them."
  • "Fantastic play area for children which is fenced off so totally secure."

Cons:

  • "AVOID AT ALL COST! Rude staff and not child friendly like advertised."
  • "The poor attitude of the staff as this supposedly child friendly pub was simply unacceptable."
  • "Avoid this place if you have small children. Although advertised as child friendly, they made it quite clear we were not welcome."
  • "When trying to book on a week day we were told they want children out of the pub by 7pm."
  • "The food was lovely but I did feel our children were not welcome in your restaurant."
  • "Lovely place, family orientated so don't visit on a weekend if you don't want to be surrounded by hyperactive children and apathetic parents."
  • "The atmosphere was so relaxed and friendly teamed with such lovely staff it made for the perfect evening."

Thanks! Your review is awaiting moderation.