Rose & Crown Reviews Summary

Service

Pros:

• "Our waitress was very attentive and understanding."
• "The girl that served us yesterday her name began with K, she had dark hair was amazing, she had great customer service."
• "We were served by Simone, who was very friendly and helpful."
• "Good atmosphere and reasonable prices for excellent food. The service provided was curtious and professional."
• "Service was great, and staff were very friendly and helpful."
• "Staff were lovely and very professional."
• "The service was very pleasant and timely and the food arrived in good time and all of our needs were met when requested."

Cons:

• "Poorly greeted by staff on arrival, she was not very happy we had not booked."
• "The reason for the 3 stars is the young man that served us seemed too pre-occupied and not really listening to what we wanted to order."
• "Service was slow due to less staff but friendly and attentive."
• "It seemed more important to lay tables than serve us."
• "The service was poor, the meal came first, we had to remind them about drinks."
• "Service was quite slow."
• "Unfortunately on the occasion when we went the service was very slow and poor."

Food Quality

Pros:

• "Never had a bad meal (chicken & mushroom pie is excellent)."
• "The seafood risotto and veggie burger were excellent, as was the chocolate brownie."
• "Food and service was outstanding, very relaxing experience."
• "Lovely lunch - the sea bass florentine was delicious and much appreciated as a light lunch option."
• "The food was delicious. We chose the fish and chip and the lasagne. Salivatingly good!!"
• "The duck confit with savoury jus made with seasonal fruit of plump blackberries and a poached pear on bed of potato rosti and roasted root veg was simply sensational."
• "The best Christmas meal I have had in ages. Melt-in-your-mouth turkey and a variety of tasty veg."

Cons:

• "The pie I had was ok, meat inside was nice but pastry was a bit tasteless."
• "Sunday roast just OK, I'm sure it is better the earlier you go in the day, but pork was dry and stuffing inedible."
• "Was not made fresh, some parts of it heated up leftovers."
• "Steak was over cooked to how I asked for it to be done."
• "Had the worst cut of steak I’ve ever had which was undercooked and had to send it back."
• "Overpriced for what I would bet was mostly pre-prepared frozen foods."
• "Stopped off for lunch and the food was diabolical."

Ambiance & Atmosphere

Pros:

• "The atmosphere is cosy and warm."
• "What a lovely pub ' great atmosphere."
• "Such a beautiful building, the history envelopes you."
• "Charming pub with character."
• "Very tasty and beautiful surroundings."
• "Such a lovely pub. EVERYTHING was perfect from the impeccable service to the stylish, yet rustic, decor."
• "A really cozy and inviting pub."

Cons:

• "Such a shame to see this pub plummet in its standards."
• "The rose and crown, whilst particularly dangerous for the taller person, was cosy."
• "The establishment could do with a small makeover, the table we were on looked worn out."
• "Dreadful interior beams very low. Mind your head signs everywhere."
• "Outside tables were sticky and the cloth I was given stank."
• "Used to be great. Now a chain pub that microwaves up meals delivered by lorries from a factory."
• "It's a real shame that this pub has lost its once charming appeal. I went there yesterday for my husbands Birthday, steak was chewy, very small portions of food."

Booking & Reservation

Pros:

• "Glad we booked in online the night before."
• "The pub has an automated phone booking system - it seemed to be able to book the time slot I wanted."
• "Booked easily on line, extremely helpful on arrival and advised of all procedures regarding hygiene and distancing, food was prompt and tasty, service cheerful and efficient, very good value for money."

Cons:

• "I completed the booking a few days before Easter Sunday but never got any confirmation - no text or email."
• "Booked table for 8 people had confirmation email... Had email on day of booking at 10.43am Cancelling the booking."
• "We walked In only to be told you need to book a table in advance by the lady manager whilst serving at the bar."
• "Been here 3 times now and never had a good meal."
• "Arrived at the rose&crown just before 7pm asked for a table for2 I was informed no tables were available until 8-30."
• "But every time I chose a time slot, it said it had just been booked by someone else."
• "Only 3 people in the restaurant 6.30 at night 2 people in bar drinking 2 staff behind bar told not enough staff to serve food sorry turned away."

Value for Money

Pros:

• "Good atmosphere and reasonable prices for excellent food."
• "Food is always good quality and reasonably priced."
• "The quality of the food is really good and although not the cheapest, you really do feel like you get your money's worth."
• "Its extremely well priced for the food we ordered."
• "Food was lovely and well priced."

Cons:

• "I felt slightly expensive for what there was."
• "The drinks are a tad pricey, but this is more of a restaurant than a pub."
• "£22.50 for 2 pints diets cola & 10 chips, tiny bowl mushy peas and a piece of fish covered in scampi."
• "Roast was tasteless. Poor quality, charged a lot and used cheap food."