Breakey & Co Estate Agents Reviews Summary

Category: Real estate agency Wigan

Address: 57-59 Ormskirk Rd, Newtown, Saddle Junction, Wigan, WN5 9EA, United Kingdom

Phone: +441942238200

Rating: 4.5
based on 169 reviews.

Customer Service

Pros:

  • "We find them to be quick to respond to all issues, all communication is clear."
  • "I found her to be easily contactable, professional, friendly and pro-active in chasing my buyers solicitors up."
  • "They kept chasing things for us, especially when the buyer's solicitor delayed things unnecessarily."
  • "Service was exceptional from start to finish."
  • "The professionalism of the staff is exceptional."
  • "Everyone I met from their team was friendly and helpful. It was easy to get in touch with them, and their communication was great."
  • "Everyone I spoke to was friendly and professional and provided many regular updates from start to finish."

Cons:

  • "Absolute joke of a company. Not recommended to any one renting as they love to take the application fee of people."
  • "Untrained staff and childish in their behavior."
  • "I was very disappointed after booking an appointment to view a property. I only found out that the property I was viewing had already been sold, but Breakey didn't inform me."
  • "Rang up on Friday to arrange a viewing for Monday evening of 18 Shevington Lane. Literally arrived at the house to find a sold sign up on the driveway. No one in the office. No phone call no email to advise us not to attend."
  • "Very disappointed waited 6 months to try and complete a sale very slow in getting answers from vendors to queries."
  • "And to be completely honest, we have now decided that we will NEVER deal with Breaky&co again."
  • "Poor communication, tells lies to buyer and sellers."

Professionalism

Pros:

  • "Sold my property very promptly and always kept in contact."
  • "Very professional service from start to finish."
  • "The professionalism of the staff is exceptional."
  • "Charlotte came to value our property and was so professional, knowledgable and friendly."
  • "From the very first contact with them they were efficient and professional."
  • "What a professional team of people."
  • "Handled very professionally by the team at Breakey."

Cons:

  • "Do yourselves a favor, AVOID."
  • "Not very professional or reliable."
  • "I was so upset to find out the house has been sold even though our offer has been accepted!!! So disappointed !!!"
  • "But the Management team, service are absolutely shocking, id be more than happy to leave 0 star's."
  • "Something is seriously suspicious with what's going on, and by NOW reading the 1 star reviews I can now understand why."
  • "They are highly unprofessional, disgusting 🤢 and intimidating."
  • "From a first-time buyer's standpoint, my experience with Breakey & Co has been such that I refuse to use them again."

Sales Efficiency

Pros:

  • "My house sold in ONE day!"
  • "Sold our house within 2 weeks and kept us up to date all the way from listing to the moment the sale had finalised."
  • "Breakey and Co did a great job marketing my house and kept me informed the entire time."
  • "I was kept informed at all stages of the sale and felt in good hands at all times."
  • "Sold our property within 18 hrs of marketing it with Breakey & Co."
  • "They sold my house within 48 hours of it being on the market."
  • "We managed to sell our property in 48hrs with Charlotte's help. Would definitely recommend these guys and will use them in the future for sure!"

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