Miller And Carter Muswell Hill Reviews Summary

Food Quality

Pros:

• "The food was delicious, and the waitstaff were kind and attentive."
• "Great USA’s pinot noir, good salads and good sides."
• "The food was sublime, I ordered the T-Bone Steak medium rare as recommended by the chef recommendation on the menu."
• "The steaks stole the show for sure, very nice quality meat & cooked to order."
• "The food was as good as always."
• "The food was incredible."
• "The steak was exactly the level of doneness we asked for."

Cons:

• "One of the steaks we ordered medium well and it came rare."
• "Worst cooked steak I have ever had. Unbearably chewy and had to spit most of it out!!!"
• "Steak was also full of fat."
• "£200 for a below average experience - its basically pub food."
• "Took them an hour to prepare the food, the steak was rather hard and chewy, the salad extremely basic and tasteless."
• "Meat ordered medium and well done both arrived rare, full of blood and extremely chewy."
• "The sirloin steak was like a fillet and did not taste at all as sirloin."

Service

Pros:

• "Our waiter Roberto was absolutely amazing!"
• "The service was amazing miglena was very helpful she knew what she was talking about."
• "Always a pleasure having Roberto as my waiter whenever I visit."
• "The server was very professional and obliged us with any requests we had asked of her."
• "The service was prompt and professional."
• "Service from Andreea was phenomenal, she got every 9 orders right and served with a massive smile on her face."
• "Our host Taro was PERFECT. Kind, engaging, informative, friendly, professional and funny."

Cons:

• "Unfortunately the waitress we had, although efficient, was moody, never smiling and generally miserable. It made the experience pretty miserable."
• "Extremely disappointed as the price should mean that it is decent meal but far from it."
• "Because of this I wont be returning."
• "The waiter would bring glasses and hold it with fingers around the top where your lips go and he also did the same for the cutlery."
• "The lady who catered for us was a bit insensitive as she seemed to be rushing us up to finish our food."
• "The waitress was kind but should be more observant, we had to ask for napkins and to have the candle lit."
• "It was horrible experience. We had friends from Norway and we want to have beer in this place and maybe something small to eat. Seater wasn't nice, her voice and way of speaking made us unwell."

Ambiance

Pros:

• "Amazing atmosphere both on the outside and inside of the restaurant."
• "The building (inside and outside) looks lovely."
• "The ambiance is both cozy and distinctive."
• "The decor inside was gorgeous."
• "The building was stunning."
• "It was a great experience, inside what used to be a church."
• "Beautiful location, in an old church with high ceiling and beautiful lighting."

Cons:

• "Sadly the heating system is inappropriate for the venue, it was chilly throughout the venue."
• "Ugly cheap cardboard panels between the tables block the beautiful architecture of the converted church."
• "In the men's bathroom neither of the hand dryers worked, again you should have some nice hand towels here as a backup."
• "Atomosphere was akin to a harvester."
• "On entering, the establishment was empty, apart from a family of four & 2 couples. We were met by (what I believe by his attire) was the manager, who I'm afraid to say was a little dismissive in his approach towards us."
• "The restaurant building is converted chapel and is very impressive."
• "The rules of restaurant regarding C-19, were a little weird... we got asked to put a mask for 4 steps that we walked from main entrance to the table - completely weird!!"

Value

Pros:

• "The food was GREAT, people working there very professional and accommodating!!"
• "Great value, a good crowd of people and a very well-run restaurant we will be back."
• "You can always rely on Miller & Carter for a good quality steak at a more reasonable price."
• "A fantastic place architecture-wise, very friendly staff and completely reasonable pricing."
• "The lunch menu is really good value for money and delicious."
• "Food is fabulous, they honestly really know steak and its accompaniments."
• "Food was relatively good value for money."

Cons:

• "We won't, I'm sorry to say, be dining there again nor recommending it."
• "I thought the food was okay. However upon leaving the restaurant I looked at my phone and my banking app showed I paid more than what the bill was."
• "It is pricey as the V.A.T was about £16+ so expect your bill to be near £100."
• "For the price the food is very mediocre."
• "The truffle mac and cheese was not only HORRIBLE in flavour but portion size is dreadful."
• "The service was diabolical had to wait for ages."
• "Overall I do not believe this place has proper chefs for the quality that we were served."