Address: Temple Chambers, 3-7 Temple Avenue, Temple, London EC4Y 0DT, United Kingdom
Phone: +442078228535
Rating: 4.8
based on 335 reviews.
Professionalism
Pros:
"Her hard work, her perseverance, her professionalism, led to a successful completion."
"They are professional, pay extraordinary attention to details and always on time with the application process."
"Her advice was very professional; communication was very clear, efficient and in timely manner."
"Edward is very professional, friendly and efficient."
"Very professional, friendly and a very responsible person, who gave me a lot of support."
"Aliya's professionalism and expertise were evident from the start."
"Edward was truly amazing and professional."
Cons:
"The level of professionalism was subpar, and the service was incredibly slow and unreliable."
"Despite taking a significant amount of my time and money, the outcome was very unprofessional and not at all what I expected."
"These people position themself as multilanguage speakers and reliable but from my experience unprofessional attitudes and time wasters."
"They offer poor quality unprofessional service and ignore people."
"Stay far away from Sterling if you value your time, money, and sanity!"
"Terrible company! Avoid this company!"
"Do not go to these thieves specially Kuldeep Clair; took my money without doing any work."
Communication
Pros:
"He answered all our questions in a timely manner, no question was too small or too silly."
"During the whole process, the communication was very clear and prompt."
"All the communications were very convenient – she was answering my emails and calls very promptly even outside of office hours."
"She gave us an update on each stage and also replied to enquiries in a very timely manner."
"Communication from his side was great - fast and accurate."
"They always gave us the right advice, answered all our calls and supported us throughout the process."
"The service he received from start to finish was excellent."
Cons:
"Firstly even after paying i had to call the firm multiple times to get an appointment and she missed about two of them with no explanation."
"I then emailed the firm directly and was told how Oksana was busy."
"Good luck getting a response from them on WhatsApp or email because they conveniently decided to ignore me most of the time."
"Then she ghosted and ignored all my emails i kept sending knowing my situation was urgent."
"I've tried to contact them for more than a year by phone, email, even asked for the appointment in their office - no luck."
"I left a request on 24/10/2023, today is 13/11/2023 no response at all."
"I have not received a response."
Expertise
Pros:
"They have a high level of expertise in the field of Immigration and Human Rights."
"Ayat has proven to be an invaluable asset in my visa application journey."
"She quickly learnt my profile and my network to sort out the recommenders and evidences."
"She very confidently and professionally handled various complex immigration matters of my family for over 5 years."
"They were great in explaining the different visa and pathways to a varied audience."
"She knows all the small details that are important for immigration form submission."
"Ayat is a fantastic immigration lawyer. Her knowledge in field of Global talent visa is exceptional."
Cons:
"This firm assured me that the case is pretty simple to win so they will off course help me during complete journey... but further this case has not moved at all, even after I confirmed that I'm OK to continue."
"They made big claims, boasting that they had only one rejection out of all their applicants."
"They completely messed up my case, overlooked important evidence, and failed miserably to present it properly."
"Her advice was so basic I could have gotten this advice from googling."
"Once he finally called he offered basic advice, nothing worth paying for."
"Firstly the receptionists answer the phone by literally saying 'hi' which is unprofessional and should have been a red flag."
"Another red flag."
Support and Responsiveness
Pros:
"Amazing experience with the support 24/7 throughout the application process via WhatsApp or email."
"They also have support for Russian speakers in case you are not fluent to deal with the lawyer in english language."
"She did an amazing job answering all my questions, making sure everything was in order, and lending moral support throughout the process."
"She was truly a blessing. She responded to emails very quickly and would even work on weekends to get my application in on time."
"I am really pleased with Sterling Lawyers."
"Working with them, and especially with Evegnia, made a very stressful application vastly easier to deal with."
"They answered all my questions and supported me through the ILR application process."
Cons:
"If I could leave -100 I would do... In total I paid £762.00 and did not receive the service which I've expected."
"Despite taking a significant amount of my time and money, the outcome was very unprofessional and not at all what I expected."
"Any ways thank fully i have been able to get more help from another lawyer, they offered me helpful advice, not basic legal google knowledge."
"Furthermore, when I expressed my dissatisfaction and requested a refund for the poor service, my request was denied."
"Save yourself the time, money, and frustration by looking elsewhere."
"Stay far away from Sterling if you value your time, money, and sanity!"
"Terrible company! Avoid this company!"
Results and Efficiency
Pros:
"I was expecting to wait 2-3 months for a decision to be made (by the Home Office) but decision was made in just a week!"
"Honest, straightforward, professional service delivering outstanding results in a short period of time."
"We very quickly received marriage visa from US in UKVI New York👌"
"After using the services of this company, I was very happy because I got a positive result."
"I received a great news today! I was granted indefinite leave to remain in the UK."
"Couldn't be happier as I received my Permanent residence card after 1.5 months since the application was submitted!"
"After I received my Permanent residence in 5 weeks! What could be better?"
Cons:
"This firm assured me that the case is pretty simple to win so they will off course help me during complete journey... but further this case has not moved at all, even after I confirmed that I'm OK to continue."
"They completely messed up my case, overlooked important evidence, and failed miserably to present it properly."
"They offer poor quality unprofessional service and ignore people."
"Then she ghosted and ignored all my emails i kept sending knowing my situation was urgent."
"Do not go to these thieves specially Kuldeep Clair; took my money without doing any work."
"I've tried to contact them for more than a year by phone, email, even asked for the appointment in their office - no luck."
"I left a request on 24/10/2023, today is 13/11/2023 no response at all."