Caulkheads Reviews Summary

Service

Pros:

• "The service from the Girls was excellent."
• "Service was a bit slow but staff really welcoming and friendly."
• "Staff are very friendly and can't do enough to help."
• "What made it 5 stars was the service! Every member of staff was absolutely lovely."
• "Staff were kind and happy and attentive without being fussy."
• "Attendants were very quick and helpful."
• "Very friendly staff, we had the fish and chips it was delicious."

Cons:

• "The staff were slow at getting to us we waited 15 minutes to be served our drinks."
• "Would never go to this place ever ever again, after waiting for ages to be seated."
• "Staff harassed when we walked in."
• "Unprofessional, sarcastic service with average food."
• "Service is non existent (waiting almost 40 mins for plates to be taken and desert brought after 3 reminders)"
• "Our drink order was slow to come out and wrong."
• "On our second visit however we waited over an hour for a few sandwiches and had to witness the chef \ manager screaming at the bar staff for the errors."

Food Quality

Pros:

• "We had the Sunday roast and all 3, turkey, lamb and beef, were cooked perfectly."
• "Such a great venue, great priced food and drinks, chefs specials available."
• "Great choice of food for all including vegans. Happy to add or alter for gluten free as well."
• "The food is really great and very well presented. You could pay double their prices in some places and be happy."
• "Food was good and the portion size was good enough for a dinner after a sunny sea dip."
• "The roasties were crispie on the outside and fluffy on the inside, the 4 slices of turkey meat were tender and tasty."
• "All of our meals including the kids meals were well received. We cleared every plate including desserts. Very tasty!"

Cons:

• "Chilli con carne was the worst I’ve ever seen. Was just swimming in water."
• "Burgers were dry and very chewy."
• "Veg was not nice."
• "The coleslaw was foul."
• "The cheese on the burgers was rubbery."
• "Honestly the worst Macaroni Cheese I have had."
• "The chicken curry was a disgrace. The chicken was extremely dry and tasteless and the rice was lukewarm."

Facilities & Environment

Pros:

• "Only booked a table here for the facilities for children that has a soft play area and play equipment outside in the garden."
• "The pub is flat with only occasional very small slope. Wheelchair accessible throughout with a disabled toilet."
• "Good size beer garden with some play equipment for kids a pool table and mini arcade."
• "In the kids part of the restaurant (yes they have a separate area for kids) they have tv's with films playing to keep those little ones entertained."
• "With good coffee, a real fire, and plenty of interesting books for me, I didn't want to leave!"
• "Lovely and elegant place with vintage interiors. There's a kids section at the back. Also, a garden seating with swings n all."
• "Very clean with excellent garden and child play areas, my 6yr and 3yr girls played indoors and outdoors."

Cons:

• "Me and my family came to the isle of wright for a holiday... the table was dirty the chairs were disgusting."
• "What an aweful establishment. The manager is offensive and rude... THIS IS NOT A CHILD FRIENDLY ENVIRONMENT."
• "Would give this place 5 stars if it was just a bit cleaner. The toilets were a mess and the floor in the playroom was dirty."
• "The place was hectic and noisy and the seats were uncomfortable."
• "There was something of a flying ant problem near a large number of the outside tables."
• "The tables are uneven and wobble and the table tennis table is at a 45° angle, so unusable."
• "No greeting... just demanded to know if we had a booking."

Value for Money

Pros:

• "Cost with two drinks 35 pounds excellent value for money."
• "Cheap and cheerful carvery, very busy as expected."
• "From experience I had the chefs own carbonara which was divine. Also DO NOT leave without having the chocolate fudge cake. Best I've had in years. Value for money is spot on!!"
• "The food has always been lovely and the garden is made for families with plenty for kids to do."
• "Food was fantastic, service just as good."
• "Great service. Really nice family pub with loads of thing for kids to (indoor/outdoor play areas) with bouncy castles in a her large garden (summer)."
• "Everything you want in a family friendly pub, good service, efficiency in food service and very nice food for the price you pay."