Giuseppe's Reviews Summary

Food Quality

Pros:

• "True Italian food that makes you want more."
• "Good quality simple Italian cuisine."
• "You can tell a good italian by the quality of a basic tomato sauce which was excellent."
• "Five star lasagne and pasta dishes."
• "The food is delicious and never misses the mark, we have been there quite a few times and have never been disappointed."
• "The pasta here shines, the quality of the sauces are incredible."
• "Food tastes very homely and fresh!"

Cons:

• "The other food was reheated from frozen, the pasta was drowned, the pizza was rubber, the salad was naked and afraid."
• "The spaghetti was overcooked and mushy, the red sauce flavourless, and the meatballs were really awful - they tasted like dog food."
• "Overpriced and not as good as it should be. Pasta didn't taste too fresh and chips were oven cooked."
• "The quality of the food is really far far away from an Italian one."
• "Ordered 3 pasta dishes and 1 pizza, enjoyed none of it. The pizza was soggy and bland. None of the pasta had flavour."
• "What I got was overcooked prawns and poorly flavoured pasta."
• "They put cream in their carbonara too, not authentic Italian at all!"

Service

Pros:

• "Fantastic Restaurant !!! Service is brilliant, nothing is too much trouble."
• "The waiters were so helpful, friendly and I wish we lived closer."
• "Service is very professional and friendly with good humour, the best in Bristol."
• "Extremely friendly staff/service."
• "The staff were amazing. We went for my mums 84th birthday and they sang happy birthday and put a candle in her dessert."
• "The staff were very attentive and friendly."
• "The service was impeccable & extremely attentive."

Cons:

• "Service was very slow, knives are not serrated."
• "The service was non-existent."
• "One waitress started out being exceptionally rude."
• "Had to ask waiters for drinks, ask for pepper, ask for desert menu, ask for bill."
• "Very disappointed with our experience. We were sat down and then forgotten about, no one came to take our drinks or food order for 20 minutes."
• "We received the wrong starter and had to ask twice for water."
• "The service was a bit slow as we waited 15 mins for the drinks menu and to take our food order."

Atmosphere

Pros:

• "If you want a genuine, unpretentious Italian meal, with great quality food and an intimate atmosphere, you'll love it here."
• "This is the closest to being in Italy you can be without actually being there."
• "The atmosphere was great, staff were really pleasant and food was fresh and packed with flavour."
• "Walking it, it was like being transported to an eatery in Bologna Italy."
• "Lovely place with fantastic atmosphere."
• "Great atmosphere very friendly and extremely reasonably priced."
• "Very authentic brilliant Italian food and atmosphere."

Cons:

• "A loud group of 6 drunk lads... totally ruined the Ambience of what could have been a nice, romantic meal."
• "All the staff made us feel uncomfortable hovering around watching us spoke 2 us disrespectful like we wasn't welcome maybe because we are black spoke about us on Italian and the food was bland and had no flavour and flies flying over our food."
• "The strange layout makes it difficult to get waiters attention."
• "We sat in the inner dining room, which is a bit dull, but was lovely and private."
• "Interior is a bit off, looked like an old post-soviet restaurant to me."

Value

Pros:

• "The food, the service and the friendliness of the staff brought me back again and again."
• "Wine menu comprehensive and reasonably priced."
• "Food is amazing and prices are excellent."
• "Great atmosphere very friendly and extremely reasonably priced."
• "The prices are very reasonable for the quality of the food."
• "Very enjoyable family meal today. Different menus all reasonably priced. Rapid, courteous service."
• "AND very reasonably priced. What a relief to find this place!"

Cons:

• "The food was OK but overpriced for what it is. The drinks prices are extortionate."
• "Truly the worst meal of my life, not to mention the aggressive waiter, or the staggering bill, or the stomach ache on the way home, truly a night to remember."
• "At £18.95 i felt ripped off as i paid for a steak and a slice of lemon."
• "Another downside is you paid for your side's extra at £3.50 each so if you have a potato and vegetable option that's £ 7 on top of the menu price of your main."
• "Drinks list again very good but I do have an issue paying £7 for a pint of Peroni."
• "The wine was good but expensive."
• "Not the cheapest but I would rather pay extra."