Boundary House Reviews Summary

Food Quality

Pros:

• "Great value food, delicious, quick and hot."
• "The food was fantastic, and the portions were huge, everything was cooked well and arrived hot."
• "Always like the fish and chips here, it has never gone wrong with this meal."
• "The fish was fresh, juicy and tasty."
• "Good choice of food, excellent well cooked and filling main meals."
• "The food was amazing and the amount of choice you get is unbelievable."
• "The best pub food I have ever had! Good portions and lovely quality."

Cons:

• "The turkey dinner arrived with all the expected trimmings, which were okayish, but would have been better if the whole thing had been hotter."
• "Third attempt ordering food, everything we chose was out of stock!"
• "Half the menu was not available. My food was dry and rubbery when dished up after a 35 minute wait."
• "The quality of the steaks were not great."
• "Chicken was nice but the big daddy burger was probably the worst tasting burger I've ever eaten."
• "The pasta for my 2 year old grand-daughter was hard and under-cooked and my daughter's vegetarian burger was rock-hard and virtually inedible."
• "Food really overcooked and menus and tables dirty and sticky."

Service

Pros:

• "Food and drinks were served impeccably quick and staff couldn't do enough for you."
• "The staff was very friendly and approachable."
• "Great staff tonight."
• "Good service."
• "Service was prompt and the place was fairly busy for a Thursday lunchtime."
• "The waiter assigned to our table of 11 was excellent. He was very attentive & accommodated our needs considerately."
• "Staff were excellent, providing good customer service, very quick and efficient!"

Cons:

• "No one cleared the table which had the remains from previous diners."
• "Upon entering the guy behind the bar hadn't even acknowledged us entering."
• "Not once did they offer a complementary drink whilst we waited or anything like that."
• "We waited 15 minutes for coffee before being told the machine wasn't working."
• "There were only 2 waitresses behind the bar, and they were struggling taking the order of drinks/foods."
• "Staff couldn't care less, waited for food 3/4 of an hour."
• "Not enough staff, though they are friendly, they appear to work the kitchen as well as the bar."

Ambiance

Pros:

• "A good mixture of both young and old in this pub."
• "The atmosphere is a cross between your small local and your large gastro pub!"
• "Nice atmosphere within the pub."
• "We all enjoyed a lovely evening together."
• "The overall atmosphere of the place was excellent."
• "It's quite a large, spacious place so you don't feel crowded."
• "For a branded pub it did impress me a little. It was almost like being in a converted barn."

Cons:

• "Nice if you like a load of chavs pushing in the queue to get their next pint to watch the football, leaving their children to fend for themselves with the other chavs."
• "What a foul pub this is, I won't ever be coming back."
• "The back end of the pub was full of what looked like underaged drinkers gathered around the pool table and putting off anyone else that wanted to venture that way with their noisy and at times threatening behaviour."
• "The pub is filthy, with sticky tables and bar top."
• "Most of the furniture is heavily stained or ripped to pieces."
• "The front garden is strewn with litter and over spilling rubbish bins and ashtrays."
• "This place is an absolute dump!"

Facilities

Pros:

• "Lots of free parking, outside seatings under the sun or shaded."
• "Has very good kids menu as well."
• "The garden is lively in the summer and it includes playground for children."
• "A lovely pub garden with plenty of seating and inside has a really large space with plenty of seating areas and bar space."
• "Has plenty of seating areas indoors and out."
• "The toilets are now amazing. Clean, well built, and no longer with a strange fog smelling of urine."
• "Toilets looking and smelling fresh."

Cons:

• "Avoid the toilets if you can."
• "The drive way to the car park REALLY needs to be resurfaced. It's awful."
• "Baby change/disabled smelt and there was nowhere to dry my hands (paper towels were out)."
• "One ladies toilet filthy and unusable, the other 'cleaner' one had no lock on the door."
• "Toilets are disgusting. Can't even lock cubicles."
• "Kids play area is not secure - no latch on the gate. There are also no gates on either of the entryways so kids can run off into a main road very easily."
• "My biggest gripe is that there's always loads of tables reserved, even if for 10pm they seem to reserve them first thing in the morning with no details of when they are reserved for."