Wimborne Tyres & Auto Centre Ltd Reviews Summary

Nexen Tyre Guarantee and Warranty

Pros:

• "As the tyre was fully guaranteed (including punctures) my Nexen tyre was replaced free of charge."
• "Based on this experience, I would happily recommend them based on price and excellent service."
• "No charge made as these tyres are guaranteed when bought at the garage!"
• "...put a new tyre on - FREE OF CHARGE!!! - because I had previously purchased this Nexen tyre through them which came with a lifetime guarantee."
• "Thankfully they were Nexen Tyres fitted by Wimborne Tyres and true to their promise, they replaced them FOC under warranty!"
• "Had a new Nexen tyre fitted in October 2021 which came with a lifetime guarantee."
• "The Nexen lifetime guarantee is for real. Bought a tyre 23/09/21, had a lump of concrete jump out at us and rip the side wide open."
• "Great service, really good price and fast turnaround on a couple of new tyres. Loved the Nexen Lifetime guarantee too."

Cons:

• "We had a puncture with one of our motorbikes and after 1h30 fixing it in front of this garage, one of the guy from Wimborne tyres came and said that he can put the inner tube inside the tire with the machine. He charged us 20 pounds."
• "Wheel nuts were done up so tightly that they couldn't be undone at the roadside, costing much time, inconvenience, a broken wrench & a crushed finger just to top off the whole bloody experience!"
• "Absolute rubbish took for mot and service told me all was fine picked up car as they said it was all done never bothered to ring me to tell me I needed new spark plugs even though they did a diagnostic check as the engine light was on and turned out to be the plugs."
• "They have far too many cars parked all over in parking spaces and not. Most of them are in various stages of repair. This makes it almost impossible to park so why would I waste my time going there again."

Service Quality and Staff Friendliness

Pros:

• "Always had a great experience here.. whether it was an MOT, tyres and alloy repairs. Always great work carried out and the team are super helpful and friendly."
• "An excellent company and I was very grateful."
• "Fantastic same day service and extremely prompt turnaround!"
• "Great service and if you purchase the Nexen Tyres, they give a lifetime guarantee until the tread depth reaches 2mm."
• "I was really impressed with their service today. The team were able to fit me in immediately and were able to fix the problem with my rear brake on my C4 Grand Picasso."
• "A First Class Service! The tyre was repaired whilst I waited in their comfy waiting area."
• "I cant praise Wimborne Tyres enough, I took my car into them for an MOT and to diagnose a grinding noise coming from somewhere under the bonnet."
• "I came in with a problem with my gears the guy didn't get his name was so helpful went out of his way looking for the best price for me."

Cons:

• "Purchased four new tyres no problem however the owner has a bit of an attitude problem."
• "Came here for a tire on the Friday, great service and good prices. Returned the following Tuesday for another of the same tire and they tried to charge me more."
• "Shocking, stay well clear! I had two failed visits to have 4 Tyres fitted because Dan failed to invoice the company who was paying then on the third visit I was told by Dan to bring the vehicle in at 10.30 then told they do not take bookings and I would have to wait an hour or so."
• "Turned up at 12.35 with a quick problem on my old car that just needed a ramp.. Fair enough that they close at 12 but sometimes you’d hope someone might go out of their way to help you rather than just say come back next week (which I told them I can’t do)."