Sarbkar NW Ltd Reviews Summary

Customer Service

Pros:

• "Fantastic communication & customer service."
• "The team really gives the best attention to provide the top most customer service."
• "Tony and his team go the extra mile; professional, courteous, efficient and very thorough."
• "The best customer service I have ever had from a garage in 30 years of motoring."
• "Not only is the repair completed to a high standard their customer service is second to none."
• "Always available for advice and follows up to see if you are satisfied with the work carried out."
• "The professionalism and commitment to customer service shown by Tony and all the staff at Sarbkar NW Ltd is unparalleled."

Cons:

• "No cons mentioned."

Workmanship

Pros:

• "The staff and workmanship are excellent."
• "They always do great work."
• "The work that the guys do is always of the highest quality."
• "The workmanship was top-notch and I appreciate the attention to detail."
• "They do a fantastic job, no matter how complicated, and the car is always returned cleaned and in first class order."
• "The mechanics demonstrated an impressive understanding of Saab cars, paying meticulous attention to every detail."
• "Tony and team did such a fantastic job on my car it looked brand new, even better than when I’d first bought it!"

Cons:

• "They did a sump drop for me last year and did not put the drain plug back in properly it was loose, not threaded right and not tightened and leaking quite heavily as a result."

Knowledge & Expertise

Pros:

• "Tony's knowledge of Saab's is legendary!"
• "Expert and knowledgeable owner and staff."
• "Very knowledgeable about Saab’s and have many parts available too."
• "Tony is very professional and all his staff are very friendly and supportive."
• "Tony and his staff REALLY know there stuff. No 1 for SAAB in the country."
• "He knows the business of Saab inside and out and I trust his expertise and knowledge implicitly."
• "Always explain everything, couldn’t recommend them enough, knowledgeable and trustworthy throughout."

Cons:

• "No cons mentioned."

Value & Honesty

Pros:

• "They are honest, they don't mess you around."
• "Price is really good value too."
• "He never tries to rip you off, never does work that isn't needed."
• "Tony keeps you informed about cost etc before doing any work and the prices charged are always fair."
• "The price was extremely reasonable as well!"
• "The cost to replace all discs and pads was outstandingly good compared to main dealer price and the parts used are all premium."
• "Tony has an Aladdin's cave of Saab parts so you don't pay top prices."

Cons:

• "No cons mentioned."