Bolero Lounge Reviews Summary

Ordering Process

Pros:

• "The ordering process was easy and offered all the options for customising the menu items, adding extras etc. very easy."
• "Ordered breakfast via the QR code. When it arrived far more than I was expecting and hot/fresh and well seasoned."
• "Order & pay at bar once seated and selection made."
• "We hadn't booked but were able to just walk in, greeted by friendly staff. Food was delivered really quickly and the mobile service for COVID-19 worked really well."
• "Ordered buttermilk fried chicken at about 4.30pm. Chicken was deep fried and overcooked/burnt, so much so that in parts I couldn't even cut it."
• "Ordered our food via the app. The food took so long to arrive that People who came in after us where getting their food."
• "Ordered from the Tapas menu, and got some chicken wings that were between lukewarm and fridge cold."
• "Ordered a flat white coffee and have to complain cos it's weak and milky with little taste, Luke warm and a big puddle of it in the saucer."

Cons:

• "Second time in 3 visits I order a flat white coffee and have to complain cos it's weak and milky with little taste, Luke warm and a big puddle of it in the saucer."
• "Only given 2 stars for the food as the menu has changed and now there isn't a breakfast option for me due to food intolerance."
• "The manager was rude pointing out that I ordered the free hot drinks incorrectly."
• "To make things worse I cut my hand on the gents toilet doorknob."
• "It's expensive here usually great but disappointed & let down today."
• "My coffee order got forgotten, we ended up eating our snacks without coffee."
• "Ordered our food via the app. The food took so long to arrive that People who came in after us where getting their food."
• "Went for a bank holiday lunch of burger and chicken burrito which took 45 minutes to arrive."

Food Quality

Pros:

• "The food was delicious & so were the cocktails & wine."
• "We had two burgers - beef and chicken and both were amazing."
• "Love this place! Excellent value for money, great cocktails and food."
• "I have never had a bad meal in the Bolero Lounge, the food is great, the atmosphere is relaxed and the staff are superb."
• "My husband and I absolutely adore this place; it's become our regular spot to indulge in coffee and delicious food."
• "Been here twice to get takeout food. Both times has been really nice and fresh."
• "Surprised by the many negative reviews as really enjoyed the food and service here!"
• "Great atmosphere, like being on a taverna abroad. Great selection of food and drinks."

Cons:

• "I shared some food issue with them, some items were cold and some others were dry overcooked."
• "Cant poach eggs. Poached eggs were just soft but not runny."
• "Great place love it here usually great but today the Lounge eggs with mushroom & spinach overdone."
• "Food and service was good. Not brilliant."
• "Odd set up as we had to wait to be seated but then told it was order at the bar! Either do table service or don't."
• "Menu is quite selective, when food arrived it was quite average nothing really to shout about."
• "Food really nice, service wasn't great, they weren't rude or anything but when we have finished our mains and order pudding, you expect the dirty plates to be cleared away."
• "The bacon came out cold not cooked fried egg cold and hard."