The Lock Up Reviews Summary

Service

Pros:

• "The service was brilliant and attentive."
• "Our waiter was charismatic, friendly and attentive, which was refreshing."
• "The staff were friendly and welcoming and quick to take our orders and bring out the food."
• "Service was very professional and friendly."
• "We were served our food quickly by friendly, helpful and attentive staff."
• "Service has always been good each time we've been with friendly attentive waiters."
• "The staff are really nice and give excellent table service."

Cons:

• "We were initially given a table in the back which was extremely stuffy."
• "I asked for nuts but when the waiter returned and said the nuts were unavailable I asked to get some bread instead too. And was rejected."
• "The second visit was massively disappointing the food was pretty good but the wait time and service was awful."
• "Then the waitress turned up to take our order with no smile and looked like she really didn’t want to be there."
• "The staff were friendly but my food wasn't cooked as ordered so I had to send it back."
• "Had a very positive opinion of this place until making a booking for the next day... I called back 4 hours later but still a day early to cancel the booking and was threateningly told that they will still charge me if they do not fill the table."
• "Extremely disappointed with customer service."

Food

Pros:

• "The food was something else, definitely the biggest roast I've had and I've had a few, there was a lot of variety and the food in general was delicious to say the least."
• "One of the best roast dinners we have ever had, 10/10!"
• "Fantastic food and great cocktails."
• "Perfectly cooked steak and Pomme Anna. The vegan celeriac dish was absolutely stunning too."
• "Food was absolutely top notch, probably the best beef I've ever had."
• "The food itself was amazing. The flavours and quality of the food was outstanding."
• "The food was excellent and at a great price."

Cons:

• "Pretty pricey - but I'm out of touch so might be perfectly normal these days with the cost of food. Mains almost all at £25."
• "Cauliflower cheese pretty uncheesy, spiced red cabbage bit strong and unnecessary."
• "The roasted cauliflower and chickpea curry, which consisted of mostly big chunks of onion, not much cauliflower in a bowl and the chickpeas where scattered on the plate."
• "Really overpriced vegan main option of pearl barley steak with some sweet potato and beetroot crisps at £13.50, had to order an extra portion of chips for £4 as well."
• "Left not quite full anyway. A desert for £6 was super overpriced for what it was."
• "Cod cheeks starter not great."
• "Puddings were too sweet."

Atmosphere

Pros:

• "The venue I can see being perfect for both quiet intimate evenings and for friendly family gatherings."
• "The outside seating had heating on so was really cosy for us."
• "The place is well lit and has a good atmosphere - some nice big round tables for groups."
• "Either way there is a lively atmosphere of people enjoying great drinks and food."
• "The overall vibe was relaxed, enjoyable and cosy."
• "The restaurant is has a warm and cosy atmosphere."
• "Atmosphere is very pleasant."

Cons:

• "Sitting on the terrace can get quite loud if busy as it's often a younger crowd and you also have street noise."
• "Food & service was lovely BUT the noise was overwhelming LOUD!"
• "Was a really pleasant surprise, we arrived and the area looked a bit run down."
• "Now charging top end prices but not necessarily getting top end food."
• "Only small dishes available, all starting at £8, and they recommended three of them. So £24 a head."
• "Very tasty but expensive for what you get."
• "So the staff were nice and friendly and the drinks were well made but the food portions were tiny and if I pay over £21 I expect a lot more meat on my plate."

Value

Pros:

• "The prices are fair and worth paying."
• "Incredible value for money."
• "I think it's good value for money."
• "Really well priced."
• "The food we had was absolutely lovely and a great value for money."
• "The prices were very reasonable as well."
• "The prices were fantastic."

Cons:

• "Pretty pricey - but I'm out of touch so might be perfectly normal these days with the cost of food. Mains almost all at £25."
• "Really overpriced vegan main option of pearl barley steak with some sweet potato and beetroot crisps at £13.50, had to order an extra portion of chips for £4 as well."
• "Left not quite full anyway. A desert for £6 was super overpriced for what it was."
• "Now charging top end prices but not necessarily getting top end food."
• "Only small dishes available, all starting at £8, and they recommended three of them. So £24 a head."
• "Very tasty but expensive for what you get."
• "So the staff were nice and friendly and the drinks were well made but the food portions were tiny and if I pay over £21 I expect a lot more meat on my plate."