Address: Brookfield Rd, Burbage, Hinckley LE10 2LL, United Kingdom
Phone: +441455612029
Rating: 4.0
based on 214 reviews.
Food Quality
Pros:
"The food was great."
"Great food, a good price & a excellent choice on the menu."
"The food was very good."
"The food was excellent staff where very friendly and professional the manager Gary couldn't help us enough we came away feeling that at last we have found a nice restaurant with a good atmosphere WELL done and see you again very soon THE GRATTONS xx."
"Honestly for the quality of the food the price you pay it's a steal, one of the best if not the best pub grub in the area, the burgers are something else I absolutely love it there."
"Most of the food was great. Vegan fish and chips was one of the nicest I've had, was seasoned well."
"Food is always great, we eat here often and have never had a bad meal."
Cons:
"Food is disgusting and clearly frozen and heated up."
"Kids burger was cremated."
"The wraps /baguettes are not worth even having on the menu, the chicken and bacon one had such a tiny amount of filling."
"After a recent visit we were disappointed how poor the quality of the meals has become."
"THE BIGGEST DISAPPOINTMENT EVER - BRUSSELS WERE HARD AS BULLETS. HARD ROAST POTATOES, AND IT WASN'T VERY WARM."
"Food was Luke warm."
"Nasty food that isn’t cooked properly."
Service
Pros:
"Great surroundings and staff were polite and served us well."
"Great atmosphere and felt looked after when a staff member came and asked how our food was."
"The staff are great so welcoming friendly and very helpful."
"Staff are very helpful and friendly too. 10/10."
"The customer service was second to non, nothing was too much trouble."
"The staff were really friendly and helpful from start to finish ..the kids enjoyed the food and one lady gave them christmas crackers which they loved ...great afternoon couldn't be happier xxx."
"Service from Mandy was brilliant, very friendly and helpful."
Cons:
"The swearing during the football match was heard clearly at the opposite end of the pub in the family section, with no intervention from the staff."
"The service sometimes let's them down, but usually, when they are busy, they seem to slow down and are not as friendly."
"Ordered a Mocha from her, she plonked it down in front of me with a forced smile."
"Visited here today. Food was really nice. However service was absolutely atrocious."
"Very disappointing staff didn't seem bothered and the food was not up to much either."
"Service not quick food mediocre but cheap place so don't expect good service or food it's one of those pubs you get what you pay for so low prices equal lousy service and food that doesn't really taste."
"The staff were rude didn't know the menu."
Cleanliness
Pros:
"I can say this is a very nice clean place."
"The place looks great, very family friendly with things to do for the kids etc."
"Amazing welcoming staff was seated as soon as we arrived to a very clean table, and was over the moon with the food and at such a reasonable price."
"Place is clean."
"It is a nice clean pub and the prices are very good."
"Lovely atmosphere, good value, nice food."
"Nice, modern pub with plenty of parking."
Cons:
"Tables were dirty, kids burgers were hard and shrunken."
"The table had not been cleaned in a long while, it was filthy."
"Filthy tables upon arrival."
"The place wasn’t clean all the tables stuck to your hand."
"Everything is dirty and old, plates are dirty and tables are sticky."
"On entering the restaurant, it had clearly been a little busy, so the odd plate is excusable but every table we walked past was filthy."
"Last three visits there have been problems with the food. Raw chips, jacket potato served still frozen and a fly in my dinner."
Atmosphere
Pros:
"Had a wonderful time today for my retirement get together."
"Truly excellent! Went there at lunchtime a big car park and full! I found a table quick and was served promptly. The food came quickly too and timed very well as I had a starter, main and desert."
"The food was excellent staff where very friendly and professional the manager Gary couldn't help us enough we came away feeling that at last we have found a nice restaurant with a good atmosphere WELL done and see you again very soon THE GRATTONS xx."
"A fantastic atmosphere, great food, and hard working attentive staff!"
"Great table setting, lovely atmosphere, beautiful, plentiful hot food."
"The staff were great and it was a lovely atmosphere."
"Some great service from Charlotte and Co and very lovely meals."
Cons:
"The atmosphere is OK, but it can be cold in there which can let it down a bit."
"The food was pretty good but let down by the atmosphere."
"A good setting and well laid out place ruined by nasty food that isn’t cooked properly."
"The staff are friendly but they are woefully unkept."
"Service shoddy, staff short and I don't mean height. Whatever happened to service with a smile."
"Wasn't impressed at how we was spoken to and If the area is no under 18 aswell maybe you need to change the signage."
"okay pub, a bit cold in the bar. service is okay. had a £100 fine for parking there, there are no signs and they certainly do not tell you when you order than you need to validate your parking anywhere."
Value
Pros:
"The food has gone up in price so it’s no longer the bargain it used to be but you can currently get 20% off with a code from the Blue Light card app."
"The food was great value for money and we were all so full we had to take some home with us!"
"Good food at a very reasonable price."
"Very low prices and food deals."
"Great portions and great prices with friendly service."
"Food is reasonably priced but drinks a little more expensive."
"Great value and nice food."
Cons:
"The food has gone up in price so it’s no longer the bargain it used to be but you can currently get 20% off with a code from the Blue Light card app."
"Wow, seems to have gone downhill since pre-pandemic, used to be busy, turn up get a table anytime, now there are cards on tables saying they are booked but no one sitting on them."
"Service not quick food mediocre but cheap place so don't expect good service or food it's one of those pubs you get what you pay for so low prices equal lousy service and food that doesn't really taste."
"The bill came to £41 for the two of us which is an awful lot for a really really bad meal."
"I suppose I shouldn't expect more for the cheapness of it, but I won't be going again."
"Please avoid this establishment at all costs!"
"Absolutely disgusting. Turned up after football too be told its over 18s only."