Crown & Horseshoes Reviews Summary

Food Quality

Pros:

• "Had Christmas dinner here last year and Boxing day dinner this year. I have to say that, this year, the food was cooked to perfection; perfect roast potatoes, tender turkey."
• "Good menu and beer selection- the food was yummy and portions size was good too!"
• "fish taco was light and fresh, good choice of classic dishes too."
• "The food was good, except for the roast beef being a little tougher than we'd expected."
• "If the shared starters are anything to go by, the food served here will be of a high quality."
• "The food looked and tasted good."
• "The food was very good - well presented, hot and tasty."

Cons:

• "Mediocre dry food, lacking in presentation and taste."
• "The food however was a bit dry."
• "Waited over one hour for food. When it came in was awful."
• "The food was inedible. I sent mine back. My friend ate his and was sick when he got home."
• "Lamb was inedible, they had run out of burgers, I was meant to have 'triple fried chips', but given handful of frozen fries."
• "The Sunday roast was dry, the potatoes were reheated and dry inside, the Yorkshire pudding was like tough old boots, the stuffing was dry."
• "The food here is absolutely horrid. I ordered the sterloin steak and it came overly cocked with no salt or pepper."

Service

Pros:

• "Enjoyed a lovely evening on Friday with great beer served by friendly staff."
• "staff very experienced and they stuck to the track and trace and social distancing rules...Also so helpful and friendly nothing too much trouble."
• "Johnny was amazing and did a great job serving us and has excellent people skills."
• "Ella was our waitress and she was fantastic! She was very friendly and made sure that we had everything we needed."
• "Staff friendly and service above compared to other places."
• "Thank you for helping to make my birthday this year special. Lovely food, friendly and helpful staff, very accomodating management."
• "Welcoming bar staff."

Cons:

• "Avoid. Spend your money somewhere else, they don’t even look after their regular clients."
• "There was no staff at one point with customers waiting to be served, with a really rude, slow female eventually showing, chewing gum and not bothered about customers."
• "Bar staff was very rude to me, i was turned down service at the bar after being suspected of carrying cannabis into this pub."
• "Staff tried to be helpful but seemed very inexperienced."
• "However, the staff was not really friendly nor accommodating."
• "During busy times you can struggle to get served."
• "The service there is not right my friend was kicked out because she was tipsy."

Location & Atmosphere

Pros:

• "Very nice location and there's a beer garden ready for the summer sun."
• "There's a lovely huge garden which is very popular in the summer."
• "It is a lovely beer garden to sit outside on a sunny day!"
• "Lovely pub tucked away by the river, great for those summer days as it has a beer garden the size of a small park."
• "A very nice pub located in a picturesque corner of Enfield town!"
• "This really is a little gem in Enfield! Situated by the river, there's lots of space indoor and out (the garden is really lovely!)."
• "Located near the canal/ river, this is a nice pub."

Cons:

• "Quite hard to find and there is no parking."
• "No parking but some spaces in nearby streets."
• "Nightmare trying to find somewhere to park."
• "But is crying out for a car park (all the surrounding streets are part of a CPZ)."
• "The surrounding environment was poor. Damp wallpaper peeling of the wall, a poor paint job, and horrible booming music."
• "The pubs location at first was inconvenient with no parking and hidden at the end of a street."
• "The pub itself is in a very nice street in old style with narrow streets."

Facilities & Cleanliness

Pros:

• "Covid secure pub with a large pub garden."
• "There’s a baby changing table."
• "Toilets clean and tidy."
• "A clean, covid safe place to go."
• "Friendly and helpful staff. Last time we went on Boxing Day 2018, one of the steak we orderded were quite tough, the staff offered to change it straight away."
• "Nice pub, delicious food and gorgeous atmosphere."
• "Attractive, cozy, romantic pub with good beer and food and an enormous garden."

Cons:

• "I opened the door to a disgusting stench. The urinal had pee floating in the top as the plug was blocked and made me gag."
• "The mens toilets always seem to be heavily vandilised/smothered in graffiti."
• "Dirtiest, dilapidated toilets I have ever seen."
• "Grass is muddy."
• "needs cleaning and decoration outdoor space."
• "Huge beer garden full of broken and rotten benches."
• "The pub itself needs a refurbishment. Hence the score. Dirty and wornout."

Value

Pros:

• "They have children’s menu from £ 4.99."
• "One of my favourite pub in this area. Two for £11.99 for weekdays and Saturday menus, no complaints!!!"
• "Expensive at over £4 a pint of Taylor's Landlord but good for an occasional treat."
• "Price reasonable for the area."
• "Visited today friendly staff lovely beer garden had a shared chicken platter for two and extra onions rings, tasty and great value."
• "Food was well worth the money paid, and of a high standard."
• "New menu too, updated prices."

Cons:

• "We had a table booked for 3pm. No roasts left, no fish and chips. We waited 2 hours for our food."
• "The service is and had been extremely poor for many years. 90 minute wait for food."
• "Food wait on a Friday eve was over an hour."
• "Awful. Long wait for food and when it arrived the portions were small and were like a five year old had cooked them."
• "But I would normally avoid going there on Sunday as the food price a bit expensive."
• "Despite booking a table its obvious they were taking people off the street and couldn't cope."
• "We waited 1.25 hours for our food which was awful."