The Old Manor Reviews Summary

Service

Pros:

• "Excellent service from Micheal, definitely deserves acknowledgement from the management."
• "Our fabulous waitress Gracie was always on hand if we needed anything."
• "Service was great, staff members did their best to accommodate our needs and for that we are extremely grateful."
• "Staff were attentive to refill our glasses."
• "The service team on the day were absolutely exceptional in their care and attention to detail from the moment we arrived."
• "The service was fantastic."
• "Service was very good and very quick."

Cons:

• "Service was sub par, no smiles."
• "The staff that served our table did not want to be there and they made it very obvious."
• "We asked to speak with the manager on three occasions to discuss our dissatisfaction and had to wait 20 mins for the privilege."
• "I had noticed that the staff weren’t attentive to us as they were to other customers."
• "Unfortunately the service was slow, we waited 10 mins to be asked for drinks."
• "The service was over rushed."
• "Service was appalling. Arrived 6pm for 7.30 show. Food arrived 7.10 so basically inhaled it and ran across the road to theatre."

Food Quality

Pros:

• "The roast beef I was told was lovely."
• "Food came very quick and was very tasty."
• "Fantastic location, we had a succulent Sunday Roast with the whole Family."
• "Everything was made fresh to order and was delicious."
• "Food was 10/10 and the manager Domi was an absolute star!"
• "The food portions were good especially the cod and fries as well as the steak."
• "The food was excellent. Most of us had a carvery & it was very good."

Cons:

• "Stayed for dessert and again not great value."
• "Disappointing Sunday roast."
• "The meat was dry and the vegetables over cooked."
• "Food mediocre and beer expensive for area... I'm not sure what I get for my money here..."
• "The food was quite frankly terrible."
• "The food was incredibly disappointing and over priced."
• "The red pepper humous was tasteless."

Ambiance & Location

Pros:

• "Lovely establishment to visit."
• "The atmosphere was also great."
• "Outdoor covered area with well tended flowers and foliage."
• "Beautiful old pub from the outside."
• "Whole pub, excellently decorated...cosy, characterful and contemporary."
• "What a fantastic place.... A wonderful surprise. This is not just a pub."
• "Beautiful log fire, perfect lighting and lovely Christmas music."

Cons:

• "JUST DON'T eat on table near chimney."
• "Quaint looking on the outside but more of a boozer on the inside. Loud music and general noise didn't make it a great place to have a conversation."
• "The pub was surprisingly empty."
• "Drawings etched into the paint work in the pub area."
• "The pub was quiet and the staff seemed a bit depressed."
• "What’s happened to this lovely little pub? I was shocked to see how run down this pub has become!"
• "Biggest problem we had was how cold it was !!"

Value for Money

Pros:

• "Great selection of beer, especially cask ales, at reasonable prices."
• "Bar meals adequate and not expensive."
• "Such good value for money."
• "We drunk 3 bottles of pinot grigio blush very good at an affordable price."
• "A well-priced and varied menu to suit all tastes."
• "Would happily return for a drink."
• "Reasonable amount of parking and outside seating."

Cons:

• "Portions are very sparse and expensive for what they are and for what is a very average pub menu."
• "It was expensive and wouldn't want to pay for something we might not enjoy."
• "Food mediocre and beer expensive for area... I'm not sure what I get for my money here..."
• "The food was incredibly disappointing and over priced."
• "The restaurant is rather overpriced."
• "Not worth the money they are charging."
• "Overpriced and disappointing."