"Sarah and her team handled my late father's funeral with complete professionalism from the initial meeting to the beautiful service."
"Emma and Bonnie were very compassionate and paid great attention to my mother's funeral wishes."
"The service provided was exceptional. The staff were delightful and very understanding."
"At such a difficult time, from the moment we walked through the door they held our hand all the way through and gave us confidence with compassion and care."
Cons:
-
Quality of Service
Pros:
"The Chapel was beautiful and clean, along with the vehicles."
"The day went perfectly and the bearers were very smart and professional."
"Every arrangement we made was the perfect choice with Katie's help and advice."
"Sarah and her team delivered the perfect send off. They took the time to understand our ideas and their anything is possible attitude was brilliant."
Cons:
-
Attention to Detail
Pros:
"Stuart and the whole team on the day of the funeral were absolutely outstanding in their care and attention to detail."
"Sarah and her team were sincere and attentive to our family needs on the day and offered a dignified and personal service."
"Everything was conducted at a distance without any issues. Even on the day, Sarah was checking in with us to make sure that we were ready for the day."
"The whole team were very caring and took every step to ensure a first class service."
Cons:
-
Support and Guidance
Pros:
"Communication from Sarah was quick, honest and professional and my family and I felt very much at ease talking to her about our late Mum's funeral arrangements."
"From the very start, with a home visit from Sarah to our son-in-law’s house, Torbay and District Funeral Service showed their professionalism."
"Sarah and Amanda are both caring, compassionate and nothing was too much trouble. Every detail was seen to and Sarah made sure that all of our wishes were followed through."
"The advice and patience shown at such a sad time was amazing, we did not feel at all rushed and were shown every option available to us."
Cons:
"Staff generally courteous, understanding and helpful. Kept us informed and had good contacts with a vicar and florists. One issue did arise that was resolved satisfactorily and quickly."