O'Neill's Enfield Reviews Summary

Atmosphere

Pros:

• "The dj plays a mixture of music and requests to leave everyone entertained."
• "If you want a good local night out in Enfield, O'Neils is hands down the best place to be."
• "Nice atmosphere and friendly and helpful staff every time I have visited."
• "Great service, great atmosphere."
• "Casual tavern-like atmosphere."
• "Good Lively atmosphere."
• "The atmosphere is quite relaxed, it has comfortable seating available."

Cons:

• "Turned in to a trap/drill music venue with as many f,b and s words as a parent would cringe at."
• "One of the most depressing pubs I've ever been in."
• "Inside the atmosphere is incredibly dull."
• "Later on it gets extremely loud with what is described as music they should sell earplugs behind the bar."
• "It is awful at the weekend, unless you are young and love music played at a million decibels."
• "A little noisy for me."
• "The place wasn't exactly busy and there seemed to be sufficient staffing levels ....It was just ridiculous!"

Staff Service

Pros:

• "The bar staff especially Sam and costas were very accommodating."
• "Bar Staff Friendly and Professional"
• "Jaydes customer service is absolutely fantastic."
• "Manager Ash is friendly and always willing to answer questions."
• "The staff are impeccable."
• "Staff were nice and polite."
• "Staff, on the whole, are very friendly."

Cons:

• "The staff have no people skills, and this has been consistent since the O Neils apparent 'revamp'."
• "Bar staff was very slow."
• "Rude Asian girl that served me."
• "The staff is rude!"
• "The issue that ruined the entire experience is the utter rudeness of a waitress."
• "One or two of the staff are very miserable and I have never once seen them smile."
• "Staff and door man very rude."

Food Quality

Pros:

• "This time the meal service was much better than my last visit. And the food was very nice."
• "The menu is fairly extensive (for a chain), reasonably priced and the quality was quite good - I had gammon, MrsOs had scampi."
• "The food is great."
• "Food was nicely presented. Tasty too."
• "Food is really nice too."
• "Food was very good pub grub."
• "Foods good though."

Cons:

• "Food is poor quality but not the worst."
• "The food was low quality and greasy and I won't be coming here again."
• "Nothing wrong with the drinks - and I should think so too in a pub, surroundings were a disappointment and the meal we ordered was a big let down, it was dry and unpalatable."
• "The steak was so tough that it was inedible."
• "Food wasn't up to much quite tough I asked for soft eggs I get dried with mega mixed grill."
• "Dreadfully rude reaction to breakfast order arriving so late."
• "Ordered food also unfortunately I wasn't happy with my meal."

Facilities

Pros:

• "Washrooms were immaculate."
• "Very large public house with an excellent range of beers and wines."
• "Many TV screens for all to watch the footy."
• "The modernity's such as all the TV's and charging points are excellent though and the bar is modern and clean."
• "The floor server provided a high chair for my son without having to ask."
• "Good selection of wines and beers."
• "Good selection of beers for each person taste."

Cons:

• "I FOUND CHEWYGUM UNDER BENCH WHEN I SEAT !!!! THAT'S ENOUGH TO KEEP THEM CLOSED !!!"
• "Turned down my wheelchair bound friend because there is no accessible seating."
• "Dissabled toilet light wasnt working."
• "One of he hand dryer in gents toilet has been broken for months and rarely there is hand soap."
• "In the Men's there was No soap to wash your hands & in the Lady's the hand dryer did not work."
• "The toilets were tolerable but it's clear no one checks if the tissue is stocked up."
• "All the tables that we wanted to sit at were covered in dirty plates and glasses."