Far East Chinese Reviews Summary

Category: Chinese restaurant London

Address: 13 Gerrard St, London, W1D 5PS, United Kingdom

Phone: +442036243943

Rating: 3.2
based on 113 reviews.

Food Quality

Pros:

  • "Absolutely mega Dim Sun and let me tell you, I don't take my Dim Sun lightly."
  • "The food was amazing and very authentic. Brought back childhood expat memories."
  • "The prawn wonton soup; hands down the most delicate and delicious wonton soup I have ever eaten."
  • "One of the best in Chinatown! Very reasonable prices and high quality food."
  • "The soup and dry noodles we ordered were delicious and all 3 staff members we interacted with were friendly."
  • "Portions of the food are great and we had some of the best Chinese food for a very long time."
  • "A lovely Chinese restaurant with authentic food! Absolutely loved my meal and the youtiao were so fresh and delicious."

Cons:

  • "The food is very disheveled unlike a restaurant."
  • "The food was decent. The bakery was pretty good, but the dim sum could have been better."
  • "The dim sum isn't anything spectacular and the chilli oil tasted old."
  • "The prawns in wonton should be whole prawn bouncy, not mash up mushy prawns."
  • "Since renovation, the quality has declined despite the much higher prices."
  • "Poor quality food for the price they charge."
  • "The food doesn’t taste as good and the portions have halved."

Service

Pros:

  • "Quick efficient and friendly service and always busy."
  • "Attentive service and nice atmosphere."
  • "The waiter was really nice and funny, even at 2am on a Saturday with my two drunk friends!"
  • "Staff are very helpful."
  • "The staff are super friendly and kind."
  • "All the waiters were friendly and polite."
  • "The food was good but what impressed me was their services."

Cons:

  • "Food was good but dining experience was ruined by waitress arriving with bill before we had finished."
  • "The waiter asked with a not very happy attitude (I smiled happily), Bring the food out, put it down hard and don't say anything."
  • "Rude, aggressive staffs, when you and your friends don't order too much, they said a minimum spend 15£ per person!"
  • "Service isn't good. They kicked us off the first table they sat us on, to make room for customers that never came."
  • "Evening was spoiled by waitress bringing bill before we finished our meal and it wasn't as if the restaurant was busy."
  • "The customer service is horrible."
  • "The staff are extremely passive-aggressive and seemed unmotivated."

Pricing

Pros:

  • "Huge portions and really good value, great beef noodle soup."
  • "Wide menu at reasonable prices for most of the items."
  • "The custard steam buns are delicious, portions are generous and the prices are decent."
  • "One of the nicest restaurants in Chinatown! Very low rates and excellent meal."
  • "Nice small Chinese eatery serving simple but very tasty food."
  • "Used to be my favourite place to go to in Chinatown, because it provided great value for good tasting food served in large portions!"
  • "Please don't let the bad reviews put you off. We had some delicious food here."

Cons:

  • "No positive comments regarding pricing."
  • "Quite expensive (£46 for 2 dishes, 2 drinks & rice)."
  • "The tables are very close to each other and I think it is a little bit over priced for what they offer."
  • "Overpriced and not authentic. Clearly focus on making money off drunk people with deep fried, msg heavy, barely edible food."
  • "Very bad food for the area. Same price as the little four seasons but very bad quality and small portions."
  • "It was expensive."
  • "Food was not terrible, but certainly seemed overpriced."

Hygiene

Pros:

  • "The restaurant, though not very spacious, was nice."
  • "I chose this unassuming little place because it was friendly and calm."
  • "The location was lovely."

Cons:

  • "The toilet wasn't maintained - there was pee all over the seat and the floor and there was no soap."
  • "No positive comments regarding hygiene."
  • "This place should be shut down and the food inspector should be invited here. Filthy tables and hair in the food."
  • "The mapo tofu had an anti-flavour to it, the teapots have never been cleaned."
  • "We went here and ordered some food and there was a COCKROACH in the soup noodles!"
  • "The waitress also has an attitude that you won’t want to deal, especially after the low quality food you just had…"
  • "The chili cucumber and vinegar dish with sesame oil, had a chemical taste."

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