Townhouse Bridal - Off The Peg Bridal Boutique Reviews Summary

Customer Service

Pros:

• "Alison was so helpful and understanding."
• "Alison was a pleasure to meet, she was so friendly on arrival."
• "She was patient and accommodating when I needed more time to decide on the dress, never putting any pressure on!"
• "Alison put me at my ease and listened very carefully to my requirements."
• "Alison was attentive and extremely helpful in helping me find dresses which matched my taste and figure."
• "Alison was patient, took time to listen to me, and she made me feel so relaxed."
• "Alison is lovely and took the time to talk me through everything."

Dress Selection and Quality

Pros:

• "With everything being in stock I was able to buy the dress and accessories and take it home that day."
• "Gorgeous selection of dresses in a lovely boutique."
• "Alison stocks a wide range of gorgeous dresses, is very knowledgeable, and she was brilliant at sussing out what I liked and didn't like."
• "Best collection of dresses, I tried Cambridge stores and got highly disappointed but Alison made my life easy by giving me the best dress for my wedding!"
• "The dresses are all absolutely gorgeous; a great selection and heavily discounted."
• "Alison has a beautiful selection of affordable dresses which are available to try on in your size and take home the same day."
• "The shop itself was clean, cozy, and stylish and the selection was great!"

Shop Atmosphere and Experience

Pros:

• "A truly wonderful experience for a shy bride."
• "I had an amazing experience at Townhouse Bridal."
• "Everything was so easy and I enjoyed the whole experience."
• "The store is so clean and spacious, had so much room to move about in and see how you feel in the dresses."
• "The booking system was easy to use and the communication with Alison was excellent."
• "It was also one of the hottest days of the year so I was relieved to walk into an air-conditioned boutique!"
• "The store was lovely and spacious."

Professionalism and Expertise

Pros:

• "Alison could easily have persuaded me to buy a second dress but she said success for her was for me to realise how beautiful I was in any dress I chose to wear."
• "I genuinely feel like Alison wanted to help me find my perfect dress, rather than trying to push a sale."
• "Alison puts you at ease right away and makes trying on your first dress or 101st dress so very special."
• "Alison was very welcoming and I felt very at ease straightaway."
• "Alison was phenomenal, helping me figure out what I liked and didn’t like about each dress and finding the one that was perfect for me."
• "Alison is wonderful, so warm and friendly and helped to guide me through what I might like."
• "Alison was so kind, friendly, professional, and listened to what I wanted in a dress."