wagamama birmingham bullring Reviews Summary

Service

Pros:

• "Had a fab experience at Wagamamas the food was awesome and service exceptional!"
• "Specific shout out to John (front of house) and Jade (our server) who went above and beyond to make us feel comfortable and looked after."
• "Our server, Malak, was incredibly friendly, accommodating, and attentive - thank you for making our experience 10/10! :)"
• "Had amazing table service by Diana who gave us everything we needed."
• "Fast and friendly service from Robin."
• "The staff were helpful!"
• "Service very attentive."

Cons:

• "Only let down to our visit was it took ages for somebody to acknowledge us to pay up once we'd finished."
• "Got seated in a pretty empty Wagamama.. then for the remainder of the time in there no staff came to take our order."
• "Even when I did explain how unsatisfied I was nothing was done about it and the manager was no-where to be seen."
• "No one had come to ask me if it was satisfactory until right at the end."
• "So new staff coming over called Diana the trainee manager (cherry on top of the cake)has been told my friend didn’t like her dish but she just left and did nothing."
• "We then waited ages for the manager who was patronising and spoke to us like children."
• "Unfortunately I got missed, waited ages and then had to grab someone to take my order."

Food Quality

Pros:

• "The food was brilliant!"
• "Fantastic food as always - vegan Pad Thai was lush and just what we needed in the middle of a mom / daughter post-exam girlie shopping day."
• "Food very nice, I think this is the best wagamama branch in Birmingham."
• "The food itself was really delicious and tasted extremely fresh."
• "Chicken was a bit chewy but other than that the chicken broth was full of flavour."
• "The food was exceptional - I ordered the pad Thai with chicken and prawns, and everyone else had dishes like grilled salmon, duck, ramen, and chicken katsu."
• "Food was tasty, hot and seasoned really well."

Cons:

• "However, the food came out lukewarm and it was just not good."
• "one of our dishes was meant to be only prawns yet we found chicken within it - thus suggesting there had been cross contamination."
• "It was bland and dry. Wouldn't eat here again."
• "We order one shirodashi ramen and one padthai - both dishes are tasteless and the dinner cost £40 altogether."
• "The food wasn't very nice. It seemed like the food was already prepared as it came out really quick."
• "The food was very overcooked and looked and taste burnt."
• "My food came and was not to my liking, no flavour and warm not hot!"

Ambience & Comfort

Pros:

• "Staff are super friendly + the layout is exquisite."
• "Great atmosphere."
• "The entire place is full of families so it has a real family friendly environment."
• "It's very quiet place as well."
• "Delicious food, courteous staff, reasonable prices and good ambience."
• "Restaurant is large and I had enough space to sit."
• "Place was kept clean and tidy."