"The experience from a service perspective was not what I would expect from such an establishment."
"Service level good but slow on a busy Saturday."
"Unfortunately the service was at best lacking and quite poor given what you expect at a place which advertises itself as being high quality."
"The staff however were very cardboard it just not fitting for the price and feel of the place."
"Although the staff were lovely, it has to be noted that we both felt a little suffocated within the amount of times we were approached."
"Service, could be better, staff seemed to be a bit clueless."
"The waiters were ok if a little too in your face and over baring at times."
"There were so many staff but the service was quite poor. It was quite evident the staff had been told to push the more expensive options."
Ambiance and Decor
Pros:
"The setting is mind blowing, the service was impeccable."
"Wonderful first visit here yesterday. Exceptional service, beautiful venue and incredible food."
"First visit for an anniversary meal, the decor and lighted floor is out of this world!"
"The ambiance of the venue is lovely. An amazing venue for a birthday dinner or anniversary."
"The inside of this restaurant is spectacular, an abundance of vibrant color and fantastic design."
"The decor is just stunning. Food was very good too - the chicken is halal. Ambience was perfect."
"Place is lovely, the food was really good. We had sushi rolls, tempura prawns, pork&kimchi dumpings, wagyu beef steak and desserts."
"The whole Asian concept failed couldn’t even talk almost us it was awful !!! The whole experience is over priced nightclub."
Cons:
"If you want to go on a date, choose a weeknight."
"No soft furnishings so accoustics we're pretty loud."
"Our only complaint was that the music kept on getting louder throughout the meal to the point where we were having to talk loudly to hear each other."
"Felt a little rushed towards the end of our meal, even though we weren't given a time scale for the table."
"It’s very pretty, the food is okay at best - and they forgot a couple of drinks and dishes."
"To be honest I'm not sure why there are so many 5 star reviews."
"Service, could be better, staff seemed to be a bit clueless."
"We arrived at 405 for our table. We we were thrust to an overcrowded bar where there were no seats left."