TeamSport E-Karting Newcastle Reviews Summary

Track and Karting Experience

Pros:

• "The track itself is 950m currently and I hope they keep it this way."
• "The track is long enough to keep your interest, with plenty of bends and ramps over two floors."
• "The new electric karts reach speeds of up to 50mph with a 'boost' button."
• "The karts were quick and good to handle."
• "The new karts are way better than the old petrol ones, faster and more responsive."
• "The track when full length looks brilliant."
• "Great track and you definitely have enough time."
• "The track is very slippery, which adds to the fun."

Cons:

• "They've changed to electric karts too, it's weird not having all the engine noise all the time."
• "The track is a bit slippy, so lots of sideways action and spin outs for most drivers."
• "I've raced many times and always thoroughly enjoyed it but today was the first time I have come away disappointed."
• "The track layout is a lot less technical than the previous one and appears to have been designed entirely to showcase the boost feature on the new karts, more straights and therefore less to keep you interested."
• "Unfortunately, the track layout has changed, and it's now mostly just straights with a lot less corners, twists and turns."
• "Too many karts on track causing 3 red flags and multiple ambers."
• "If anything happened on the track, they were quick to spot and help."
• "Very disappointed with this place, first problem was we had to buy balaclavas for £3.50 each."

Staff and Customer Service

Pros:

• "The staff were so attentive as well as helpful."
• "All the staff were really happy and had good banter."
• "Staff very friendly and the briefing was well explained."
• "All staff friendly, help you fasten helmets etc."
• "The staff were friendly, helpful and enthusiastic."
• "The staff at TSK Newcastle are fantastic."
• "Staff couldn't have been any more helpful and attentive for my sons birthday party."
• "Fantastic staff when my niece decided she didn't want to race."

Cons:

• "Marshall's need to step up! Halfway through the first 15 min session the race was red-flagged."
• "The staff are a bunch of fairies. Constantly on everybody's case about their driving."
• "Me and my fiancé went here at the start of the year and were not impressed, there was no direction on where to go."
• "Sadly only one star, as a group of 8 who only visit once in a blue moon."
• "The staff made it very clear that they wanted to go home - it didn't feel warm or welcome service-wise to be honest."
• "The staff were super helpful, the place itself was very cold, and I thought it was quite grubby in the upstairs bar area."
• "The staff refused to follow their own procedure and treated us in a prejudiced manner."
• "I couldn't fault the staff, the staff are always excellent and there seems to be an ever-increasing amount of attractions."

Pricing and Additional Costs

Pros:

• "Great, bit expensive, and annoying that you have to buy expensive balaclavas."
• "Went here with a small group to celebrate a birthday. Briefing was clear and staff were very professional."
• "Great track and you definitely have enough time. Ranking is based off your fastest lap."
• "Good two-level track and well-maintained vehicles. Professionally organised and efficiently moved through safety briefings."

Cons:

• "Very disappointed to see a company contributing to inflation by being completely cashless."
• "Secondly I feel your hiding an extra cost is a bit of a sneaky way of gaining more profit."
• "Prices for drinks, crisps etc. are ridiculous, £2.50 for a can of Pepsi & £2.50 for a packet of crisps."
• "A little disorganised and the seats need some padding! The tough plastic seats with bolts sticking out have taken skin off my back!"
• "Good fun but rather on the expensive side, good food and drink are a little on the expensive side too."
• "But today, I went it was understaffed at registration. 1 person registering a whole group of kids."
• "It was fun. Never been karting before going here, I like the challenge of the different flooring and the ramps."
• "Do not be fooled by the 'Unlimited' karting offer."