Olive Dental Care Reviews Summary

Staff and Service

Pros:

• "The whole team is friendly and understanding, the sedation allowed me to undergo treatment I would probably have otherwise avoided."
• "The receptionist called Sapphire was so friendly that I instantly knew that this was where I wanted to go."
• "I've had several fillings and extractions and have felt that, not only am I in expert hands, but that I've been treated with kindness and compassion."
• "Every visit was pain free and some of the treatment was quite invasive."
• "They’re all so kind, they genuinely care about their patients and no one makes you feel embarrassed about being nervous."
• "All the staff are super friendly too."
• "The staff made me feel welcome and my provider was knowledgeable and honest about advising me on what cosmetic procedures to pursue for my teeth."

Cons:

• "Very disappointed! Paid £120 only for 10mins appointment."
• "i thought they were very professional until my grandaughter of 12 had a filling at a cost of £240.00 less 10%, they said if we were not happy not to pay the bill, we paid the bill and my daughter challenged the price later... VERY UNPROFESSIONAL AND IF I COULD GIVE A 0 STAR RATING I WOULD."
• "because my daughter challenged the price they refunded what was paid but took my daughter and grandaughter off there books and were told to find another dentist, they then contacted me and cancelled my wifes appointment and was told to find another dentist."
• "The dentist (which was the owner) was ready to send us away even without doing a check up for my son."

Facility and Atmosphere

Pros:

• "Atmosphere is very calm."
• "It is an exceptionally clean, calm and friendly practice with state of the art equipment."
• "The practice is very modern and conveniently located with parking available on site."
• "The meticulous attention towards hygiene, antisepsis and making you feel comfortable is very noticeable."
• "The atmosphere is clean and relaxing."
• "The practice has a calming feel with the clean modern décor."
• "The practice has a beautiful relaxed atmosphere you’d hardly think you we’re sitting in a dental surgery."

Cons:

• "Olive Dental advised I needed about £3,000k worth of work done on my teeth. After seeking a second opinion my new dentist was absolutely horrified and signed me up for 2 fillings that needed attention and charged me £310.00."

Professionalism and Expertise

Pros:

• "Dr Shebin Koshy is a highly skilled and exceptional dentist."
• "Great results for the crowns' and other treatments."
• "Very professional, friendly and always happy with the results."
• "I find all of the team very warm, friendly and extremely professional."
• "The principle dentist Dr Shebin specialises in clients with dental fears and her reviews are all outstanding so I thought she would have a good chance of being able to help me."
• "Dr Koshy knows exactly what she is doing and has fixed 2 crowns, 1 root canal and i have had zero issues or pain from these procedures."
• "Shebin is extremely thorough and takes a considered approach to treatments – I am always fully informed of the options available prior to any work being carried out."

Cons:

• "the rating is not about the price its that you have removed my whole family from your practice for your mistake?"