Saracens Head Reviews Summary

Category: Pub Stafford

Address: Stafford Rd, Weston, Stafford ST18 0HT, United Kingdom

Phone: +441889270286

Rating: 4.4
based on 282 reviews.

Food Quality

Pros:

  • "Food was lovely, hot, tasty and well presented."
  • "The Fish & Chips were fabulous reminded me of Scarborough harbour yum!"
  • "Service was excellent, ambience really nice and food was fantastic."
  • "Fish and chips were excellent said husband. I had chicken and ham pie. The pie and chips were lovely."
  • "Service very good, food excellent."
  • "My partner had sirloin stake and chips with a blue cheese sauce £32 and I had duck breast at £21."
  • "The complimentary breakfast was OK."
  • "The food was fancy for the price. Level service was great."

Cons:

  • "The roast beef was excruciatingly fatty, I could barely cut it with the knife provided."
  • "The tender stem broccoli was cold and too tough to cut or eat."
  • "The food was average nothing special also there was quite a long wait on food and the restaurant wasn't busy."
  • "The big negative for me was the 8% service charged automatically added to the bill."
  • "Room had damp patches on bedroom wall and bathroom as well as being in a poor state or repair and lacking in cleanliness."
  • "We turned one dish away because the batter tasted stale and the color was dark, we assume the oil was probably old."
  • "The food was overpriced for what you get unfortunately I was quite disappointed."
  • "Fish and chips were excellent said husband. I had chicken and ham pie. The pie and chips were lovely but the tender stem broccoli was cold and too tough to cut or eat."

Service

Pros:

  • "Attentive Service, cleanliness, toilets, ambiance and dining area were great."
  • "The staff were really good we had our breakfasts in bed because of mobility problems."
  • "Service was excellent, ambience really nice and food was fantastic."
  • "We surprised family members for their Golden Wedding anniversary. It was perfect from beginning to end....the food, service, decor, ambiance and decor was really lovely."
  • "Quickly seated and orders taken, food came out relatively quickly."
  • "Friendly staff, nice surroundings and dining areas."
  • "Service very good, food excellent."
  • "Staff very friendly and welcoming."

Cons:

  • "The roast beef was excruciatingly fatty, I could barely cut it with the knife provided, and the seasonal veg was cold."
  • "We quickly asked for the bill at this point as we were ready to leave. Left very disappointed and in no rush to return, sadly."
  • "For some reason they had only given us one large towel to share between 2 adults."
  • "The complimentary breakfast was OK, however the 45 min wait time for service and then for the drinks and food was poor."
  • "The food was average nothing special also there was quite a long wait on food and the restaurant wasn't busy."
  • "The big negative for me was the 8% service charged automatically added to the bill."
  • "Good meal but I wasn't happy that they automatically added a service charge."
  • "Overall if customer service was better would happily go again."

Ambiance and Setting

Pros:

  • "Lovely first visit after being recommended."
  • "What a lovely hotel the room was small but it was very clean and warm bed very comfortable."
  • "Lovely location for a campervan overnight and meal. Plenty of space to park."
  • "This pub and hotel is located in a lovely location and the interior decor is nicely presented offering an elegant and homely feel."
  • "Somebody told us this place was cool with campervans parking outside overnight."
  • "This pub is set in a beautiful idyllic location. The views are amazing."
  • "Lovely location for a campervan overnight and meal."
  • "Saracens head is but if a disappointment. After visiting the parent location of Weston hall we expected better but they staff were quite unwelcoming."

Cons:

  • "Room had damp patches on bedroom wall and bathroom as well as being in a poor state or repair and lacking in cleanliness."
  • "The only thing is if you have mobility problems and no family or friends to help you up and down the stairs and steps outside it might not be the place for you."
  • "For some reason they had only given us one large towel to share between 2 adults."
  • "My wife is severely disabled, why are the disabled parking ares so far from the entrance?"
  • "The big negative for me was the 8% service charged automatically added to the bill."
  • "Service was terribly slow, the food, most unusually was awful (cold, poor quality and thrown together) once we finally had it as we had to wait ages."
  • "We always drive past and say we should go and have lunch here sometime, today we did and were left quite disappointed."
  • "Really disappointed… we went here as a treat for my Dad tonight…. table booked for 6 pm … arrived in good time but did not get sat down until 6:20."

Value for Money

Pros:

  • "Had lunch here recently, food was lovely, hot, tasty and well presented."
  • "The festive set meal was good value for 3 courses along with a great wine."
  • "Went to the Saracens Head for our works Christmas lunch. There was a great menu, the food was fancy for the price."
  • "Great menu and value for money."
  • "They do a fab offer for dinner, bed and breakfast for £130."
  • "Next morning we had breakfast which was really good and very good value for money."
  • "Had a very nice meal, not the cheapest establishment, but seems to be good quality."
  • "Friendly staff but unfortunately not great service, forgetting to add things to order and taking a long time to bring forgotten food."

Cons:

  • "The big negative for me was the 8% service charged automatically added to the bill."
  • "Room had damp patches on bedroom wall and bathroom as well as being in a poor state or repair and lacking in cleanliness."
  • "The food was overpriced for what you get unfortunately I was quite disappointed."
  • "The complimentary breakfast was OK, however the 45 min wait time for service and then for the drinks and food was poor."
  • "Good meal but I wasn't happy that they automatically added a service charge."
  • "We surprised family members for their Golden Wedding anniversary. It was perfect from beginning to end....the food, service, decor, ambiance and decor was really lovely."
  • "Food and drinks for three was only £54! I was there for a reason but I'm returning for the food alone. And it's a 50 mile trip each way."
  • "Good food, pleasant service but the pub was cold! All three tables in our area complained about the temperature inside the building."

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