Smoke & Rye Reviews Summary

Atmosphere & Setting

Pros:

• "First visit to new premises and it has a great atmosphere we sat inside overlooking the canal."
• "The vibe of the restaurant also made the night. Very rustic/ industrial candlelit setting went hand in hand with the style of menu."
• "Great atmosphere and I would certainly recommend for a good meal."
• "Love this place, such a hidden gem in Stone."
• "A lovely pub! Loads of atmosphere and a great choice of food and drinks."
• "Great atmosphere, amazing food, great service, reasonable prices."
• "Lovely intimate atmosphere, friendly servers, great selection of cocktails and booze."

Cons:

• "The noise was very loud and overwhelming where I could not speak to any of my companies."
• "The room was noisy and with no sun screens/ curtains etc on the window which allowed the sun to blind you."
• "Dark and dingy, lighting not good."
• "Only 1 other table in the place being used. No atmosphere service was mediocre."
• "There is no atmosphere in the restaurant and all you see is the staff chatting even though your waiting."
• "Unfortunately for us our table was downstairs in front of the bar which was rammed!!"
• "The sign post outside Smoke & Rye can easily be missed it your not paying attention whilst driving."

Food Quality

Pros:

• "The baby back ribs were to die for - they’d already fallen off the bone when it got to us!"
• "The food was absolutely top tier."
• "Food delicious, service great decor not what I was expecting."
• "The food was cooked lovely, we had the beef rib, truffle mac, and the chicken main dishes and all were really tasty."
• "Every single thing was cooked to perfection and full of flavour."
• "The slow cooked beef ribs I had were cooked to perfection along with very tasty side dishes."
• "The ribs were so tender. The portions were huge but they can box up left overs to take away."

Cons:

• "Food was good but the burger I had was lukewarm with cold pulled pork on top."
• "However the nachos were ruined when I discovered baked beans were underneath, they did not compliment the dish at all."
• "The food was well presented and service was good however the food was pretty tasteless underneath all the fancy presentation and very over priced."
• "Burger and chips basically loaded with too much salt and spice, soggy brioche bun on top."
• "The food tasted of the sauce they use to coat the meat."
• "But if I'm reading smokehouse I expect there to be some form of smoke to have gone over the meat. Not saying the food was bad but the ribs were over cooked and had certainly not seen any sort of bbq."
• "I had ribs and the meat was mega dry that I had to use loads of extra barbecue sauce to serve it."

Service

Pros:

• "Staff were helpful, only reason why we have had to knock a star off is because we had an issue with one of the mains but this was dealt with quickly and efficiently."
• "Lovely fast, polite service by Tilly (thanks Tilly)."
• "Staff were attentive and nothing was any problem."
• "Staff were super friendly and helpful, told them my partner was on call and they made sure our food came out in record time."
• "Service very good."
• "The service was really good, the waiter we had was really friendly."
• "The staff are super cool and friendly and you can tell that they genuinely enjoy being there."

Cons:

• "The waitress was quite dismissive when I told her why my plate was still quite full."
• "Was asked to pay for our drinks just after we had ordered."
• "Having not even been served our drinks a rude and patronising female waiter approached our table."
• "The waitress was seemed friendly, but appalling bar manager who obviously thought we were dodgy."
• "Waited half an hour for someone to come to greet us and take an order of drinks."
• "Service was slow. Actually service was more than slow, 20 minutes wait for drinks, 60 minute wait for food."
• "Waitress rudely interrupted a conversation."

Value

Pros:

• "Food is priced really well."
• "Service was excellent, prices were reasonable."
• "Great service, great food, great price."
• "You get what you pay for and the portions are more than enough, so much so we had to take some home!"
• "Not cheap but worth it for a special occasion."
• "The menu has great range and the standard of the food is a welcome and significant upgrade from the standard smokehouse food elsewhere."
• "Good bbq flavour and smokey seasoning."

Cons:

• "Very nice food, cannot fault it but in my opinion was a little over priced when I compare it to other places that I can get the same quality of food but for better value."
• "The price of £100 for 4 people was a little on the high side for 4 burgers."
• "Overpriced, £110 for 4 people."
• "The food was well presented and service was good however the food was pretty tasteless underneath all the fancy presentation and very over priced."
• "Food nice but not worth the money compared to other smoke houses."
• "Unfortunately the quality did not match the price."
• "Not convinced that the price currently matches the amount of food ordered so probably won't order again unless there are further menu changes."