The Swynnerton Arms Reviews Summary

Food Quality

Pros:

• "The food was worth the money and we had a nice meal so didn’t let it leave a sour taste."
• "Meals were outstanding value."
• "The food was hot and fresh."
• "Salmon al forno was delicious and husband had Ragin’ burger, also delicious."
• "Really good food, no cheese board but on request was served with Stilton and a roll."
• "The meals from starter to desserts were so good, steak cooked just how I liked it chips were lovely and hot."
• "The food is good pub fare, not exceptional, but certainly better than the budget competitors."

Cons:

• "Food disgusting!!!"
• "Food was awful. Lasagne was microwaved that much the cheese on top was hard and chewy!!!"
• "The chips on one meal were inedible - cold, soggy and greasy."
• "Both our meals were cold."
• "The ham what literally just a piece of ham from a packet."
• "Got food an hour after being seated which was disgusting. Ordered a hot beef bap with potatoes and gravy. It came as a slab of raw meat on a bun and potatoes that I couldn't even cut."
• "Everything frozen, never had chips the colour they were greasy fish that was grey, supposed to be cod, doubtful!"

Service

Pros:

• "Service good, friendly staff, or otherwise zero rating."
• "Staff were very pleasant and happy to help."
• "The service was quick and friendly."
• "Service impeccable and we will return."
• "Staff very friendly prompt service."
• "Staff were very attentive and the food was good value for money."
• "Service was amazing."

Cons:

• "She then proceeded to completely ignore us and not take our order for food."
• "We never got asked if we would like any condiments, nor did anyone come and ask if everything was OK with the meal??"
• "Won't be returning anytime soon."
• "Couldn't have a table in the restaurant area although the place wasn't busy."
• "Very poor experience today, from having raw burgers and no changing facilities for male patrons."
• "Came on 2nd July with 5 others. The restaurant was overbooked and understaffed in my opinion... Not impressed at all I would give this place miss."
• "We were seated, handed menus and told it will be about 10 minutes before you can order as we are very busy."

Ambience and Decor

Pros:

• "Place has been refurbished and looks very nice."
• "The place itself was warm and cosy with lovely decs ready for Xmas."
• "Lovely clean and cosy surroundings."
• "Nice and cosy pub 'Grade l listed building."
• "The atmosphere was very Christmassy."
• "The atmosphere was cosy and warm."
• "A lovely old building full of period fixtures."

Cons:

• "It just ruins the atmosphere completely to hear a kitchen member shouting."
• "The only downside, to hear what sounded like an aggressive argument between the chefs and FOH staff."
• "Ambience and decor needs improving, an update in the dining area."
• "It's a pity that the management turn a blind eye to this type of behaviour as it's going to drag the business down into the gutter."
• "The place looked tired and needed a lick of paint."
• "7.00 pm Wednesday and only a handful of visitors. No atmosphere stale smell in the dining room."
• "The music was a little loud, we had to raise our voices to hear each other."

Value for Money

Pros:

• "Ace price."
• "Probably a bit on the pricey side but the main was very nice."
• "There is a good choice of quality food and beers."
• "Two courses for £9.45 Monday to Friday 12pm until 5pm so very good value for money."
• "Good wholesome food and well priced especially the deal menu."
• "The midweek starter and main deal for £11.95 is unbelievable in these times."
• "Very fairly priced."

Cons:

• "When an off day it's not bad, but the price point makes it bad."
• "Paid a lot of money for the smallest amount of food which didn’t even taste great."
• "Visited for the 1st time since the refurb, must say it looks great, however the menu is now expensive and trying to be high end."
• "Glasses of wine are EXPENSIVE at £4.95 a pop!!"
• "The food is always good albeit a little highly priced in the area."
• "This time it came in a much smaller portion for exactly the same price."
• "The food was very very good, a bit pricey for us cheapskates but it was a treat and worth it."