The Hollybush Inn Denford Reviews Summary

Food Quality

Pros:

• "Food was good. Experience marred by the very rude lady behind the bar."
• "Food was excellent the desert was light Alabama chocolate fudge cake delicious."
• "Food is well cooked, reasonably sized and portioned."
• "The food is very satisfying and is really good value for money."
• "Food is tasty and kitchen staff again are friendly."
• "Their mixed grill is just wonderful and they have a lot of variations on the menu and their coffee is really good."
• "Food was amazing. We had the Hollybush burger."

Cons:

• "The food was diabolical when it arrived. Cold dry chips burnt pizza and a very cheap white bap."
• "I feel the quality was on par to McDonald’s!"
• "Rude bar staff, very poor food, you have to get your own knife and fork from a tray that look’s the children have been playing in it."
• "The food was very poor, not hot just warm and not good enough quality for the cost of the menu."
• "The ribeye looked and was as tough as leather and my ploughmans was cheap wedges of mild chedder with mostly chopped lettuce."
• "The food was disgusting. My family had the Sunday lunch which the kids would not eat, the food was tasteless and everyone covered the meal with mint sauce to give some flavour."
• "Frozen chips, cold. Bun, burnt. Burger, cheap frozen type, one burnt and bitter, the other very hard and containing gristle."

Service

Pros:

• "We went today for a meal and it was a very pleasant experience."
• "We had a lovely meal here last night. Once we had worked out the covid protocols the service was excellent big thank you to STEPHANIE and JULIE who are working extremely hard to provide this."
• "Staff have a good attitude and service comes with a smile."
• "The staff were helpful and very friendly treated us very pleasantly."
• "The staff were lovely, and very accommodating."
• "The staff was super friendly & the owner gave me lots of advise on the area."
• "All of the staff are very helpful and polite, more than willing to go that extra mile to ensure that you enjoy your visit."

Cons:

• "The service wasn't as good as the food."
• "Tried ordering at bar where I stood for 10 minutes waiting for a menu."
• "But they didn't bring us any cutlery and 10 minutes later said we had to help ourselves."
• "Not enough attention to customers, waited too long for drinks not sure whether this was down to being understaffed or poorly organised."
• "Poor management of the running of the place. Ordered a j2o with ice... they could have given it to me at the bar when taking my money... but was made to sit outside for 25mins before I raised a complaint... 10mins later the drink was brought out to me."
• "The staff don't want to communicate and the food is basic."
• "Waited far too long for the prepaid food to be served to our family party of four."

Ambiance & Location

Pros:

• "The ambiance in this pub is very welcoming with open fires very cosy."
• "Brilliant setting, brilliant old fashioned pub, some of the boatmen are a bit odd but very friendly, but the pub has a new addition and not a good one."
• "Lovely country pub, great setting too just near the canal."
• "Great canalside pub in picturesque location."
• "Lovely traditional country pub."
• "Fantastic canalside location. Worth a try!"
• "Gorgeous scenery. A beautiful location on the canal at Denford and a dog friendly pub!"

Cons:

• "Great location, unfortunately over priced & lacks atmosphere inside (no children allowed in the bar)."
• "BUT as we were sat outside a member of staff decided to move some very full bins. The smell was pretty bad."
• "The place needs a good clean and general maintenance and decorating doing. The toilets weren't very good and needed a good cleaning as well."
• "This is a canal side pub so keep an eye on the little ones; also the pub is surrounded on three sides by car parking, this is a busy pub with lots of coming and going."
• "Very disappointed lovely setting. starter was lovely really nice, main for a table of 4 was disgusting steak was burnt fish was soggy and tasteless garlic chicken was just cream over chicken and hunters chicken was dry."
• "It was all crammed onto a small rectangular plate and was definitely quantity over quality."
• "The menu is pretty basic and a bit over priced."