"Both were very helpful on my choice of food and drinks I didn’t feel like I was being a burden, or I was stupid."
"Very cheap. Bar staff lovely."
"Special mention to 2 staff members Sam & Georgia for their high customer service levels."
"The staff are very friendly and helpful."
"The management, restaurant and bar staff were all brilliant and could not have been more accomadating."
"The staff were extremely polite, attentive and kind, accommodating our party to our favourite table."
Cons:
"Food felt like it had been under the lights for hours, hard and dry, staff were fine when you found one."
"went Thursday 29 dec lunch time found lots of litter on the floor before we got in and cig ends all round the entrance, staff smelling of fags, table and flour not cleaned."
"Waited 40 minutes considering he was told it was the only takeaway order they had."
"To make matters worst the noise from the bar was unbearable and the language disgusting."
"Well to be honest the visit was ruined by staff playing tig and running around the pub like two year olds."
"Service for food is absolutely terrible. The staff definitely need more training."
"Rude staff who are totally disinterested in customer service."
Food Quality
Pros:
"Delicious food for a reasonable price!"
"Great prices for a Sunday carvery."
"Not a bad little carvery to be fair. Meat was cooked beautifully."
"The Carvery was amazing, lots to choose from and tasted amazing."
"Fabulous food, I had a carvery and it was so good, plenty of choice there off the menu."
"Food was served hot and very tasty."
"The food here is excellent, the carvery is better than a lot of other pubs i’ve tried."
Cons:
"The food was freezing cold and inedible the meat was more fat than meat."
"The carvery was disappointing due to the time it had clearly been sat there for."
"The food, however, was an unmitigated disaster. With 20 people ordering it's reasonable for them not to all arrive at the same time, but some took almost two hours."
"The chips which were old and felt warmed up.. Definitely not fresh."
"Food has gone down hill, my Burger tasted like chemicals felt sick later."
"Nothing was great we had the carvery of which 4 out of the 5 plates found hairs in there food."
"The carvery dried up food because left under hot lights."
Atmosphere & Cleanliness
Pros:
"The establishment has a good selection of drinks that are all reasonably priced."
"Atmosphere of the place is top notch."
"Very nice and welcome atmosphere."
"Absolutely adore drinking and dining here ever since the remodel, great drinks and a delicious carvery."
"It was a lovely atmosphere, clean & tidy."
"Lovely place to eat with a great atmosphere."
"Very friendly and warm inviting atmosphere."
Cons:
"went Thursday 29 dec lunch time found lots of litter on the floor before we got in and cig ends all round the entrance, staff smelling of fags, table and flour not cleaned."
"No atmosphere in there at all and didn't even look like Breakfast with santa was happening."
"The only downside was the people nearby had their mobiles on speakerphone and for 15 minutes we had to endure their 2 way conversation done at full volume."
"The floor was sticky around the whole pub."
"On our visit this time I found not 1 but 5 pieces cutlery unclean and unacceptable for a food premises."
"The response from head office was it was soon to undergo refurbishment... overall NOT GOOD."
"Breakfast with santa was such a let down. Really disappointed."