The Grasshopper Pub Poole, Dorset Reviews Summary

Food Quality

Pros:

• "The food was great and the service was good as well."
• "Tasty food at a sensible price."
• "Fantastic food and good value."
• "Food didn't take long and was really tasty with decent portions."
• "Our meals were hot and full of flavour."
• "Superb food, couldn't fault it, tasty and lovely presentation."
• "The food was excellent."

Cons:

• "I feel they are expensive for what you get."
• "The food is pretty bad. I've eaten here 3 times in total now, always hoping that it'll be better next time, but always dissatisfied."
• "The fish was passable but the gnocchi was served in a metal dish with no garnish and a tiny portion."
• "Half the menu wasn't available."
• "The roast was disgusting."
• "The beef I'm pretty sure came straight out of a packet."
• "The food is very over priced and not the greatest quality."

Service

Pros:

• "Staff friendly and professional at all times so hence five star."
• "Service was excellent..our waiter..didn't catch his name..was efficient, welcoming and helpful."
• "They accommodated 11 of us at very short notice The staff were friendly and efficient."
• "The staff are very polite and professional."
• "Really attentive staff who took one guest’s egg allergy very seriously - the best attitude she had experienced anywhere."
• "Received great service from a member of staff called Chris."
• "Excellent friendly service with a smile from everyone."

Cons:

• "Very poor service👎👎 we booked table for dinner our table wasn't ready 45 minutes we were waiting in bar area."
• "Terrible experience, food took ages to come out, staff were rude and not interested in serving."
• "Staff were pretty rude, disinterested and miserable."
• "The staff in charge appeared to be both unprofessional and disorganised and unable to take responsibility for their failings."
• "Not enough staff. Waiting a long time to be seated and had to order at the bar as the waiting staff were too busy to serve us."
• "Shocking... Woefully let down by the food and quality of service."
• "The service was slow and they forgot a few things."

Ambience & Decor

Pros:

• "An absolute gem of a place and so inviting."
• "New decor is fresh and funky."
• "Lovely staff, excellent food. Restaurant if you fancy formal or the bar which is cosy and has a fire."
• "Beautifully refurbished, very impressive inside."
• "This is such a lovely place, lots of space but lovely and cosy, they have tables outside too."
• "They have done a really good job of the refurbishment, probably, in my opinion, the best place in the Poole/Bournemouth area for food and drinks."
• "The pub restaurant is very tastefully decorated with attentive and polite staff."

Cons:

• "It was very empty so difficult to gauge atmosphere though imagine it's cosy when busy."
• "Completely empty when walking in."
• "Booked into the library area. When we got there we were told to go find a table, only table available was dirty."
• "Very disappointing."
• "Expensive beer with a mediocre selection."
• "The atmosphere (and setting) was amazing."
• "Spacious layout but table's quite restrictive and mismatching chairs- don't know if that's part of the appeal?!!"

Value

Pros:

• "Definitely worth a visit!"
• "Well worth a visit, great value for money."
• "We alway order the garlic flatbread which is filling & good value."
• "The food was delicious, well portioned, and reasonably priced."
• "And to cap it off the price was reasonable."
• "Also free yorkshire puddings and gravy on sundas when ordering the Sunday roasts."
• "Very good pub grub, good beer."

Cons:

• "Expensive, £60 for 2 people including x4 drinks. Poor value."
• "For the amount of money the pub charges I'd expect something better."
• "Just shocking for the value they ask."
• "The food was cold, and not fresh potatoes were soggy and reheated."
• "The food itself was OK nothing more, you can get similar at a flaming grill or sizzling steak chain for a lot cheaper."
• "For 7.75 we felt fairly short changed."
• "The menu is minimal and the prices have been really hiked up!"