Anchorage Reviews Summary

Service

Pros:

• "Mark, our waiter was friendly, prompt and polite, a very good combination!"
• "The food is incredible, the staff are so lovely and cater to each table's needs before you even realise you need something."
• "Their service and staffs are also very well."
• "Waitress and manager were very attentive."
• "Staff are very friendly & go above their usual duties to ensure you're visit is as expected."
• "All staff are very polite, smart, professional and efficient."
• "The staff were excellent, even though we arrived early they ensure that we were served drinks in the bar and they brought a birthday champagne for the Mrs."

Cons:

• "When we arrived at 7.30 on the dot we waited 5 mins at the host stand before being acknowledged by a gentleman who was unfriendly."
• "It was obvious that the restaurant was short-staffed as it took at least two minutes for someone to greet us."
• "Service slow, food adequate, not what I expected and hoped for."
• "Our starters arrived before our drinks and we finished our starters before the drinks even arrived."
• "The service felt a little slow and disjointed as we didn't have a specific server."
• "Service was mediocre and a service charge of 12.5% added."
• "Not enough staff. We were waiting for a long time to order everything."

Food Quality

Pros:

• "The food is incredible, the staff are so lovely and cater to each table's needs before you even realise you need something."
• "I would definitely recommend this restaurant, you won't be disappointed!"
• "Food is beautiful, very tasty and super filling."
• "The food was delicious and no complaints about that at all."
• "The menu is interesting and each course was delicious."
• "Food was mainly good with well cooked fish and excellent chilli oil sauce."
• "From scallops to lobsters, all the seafood was perfectly cooked, couldn't be happier with the quality and craft."

Cons:

• "All the dishes were tasteless no spices at all, very bland."
• "The lobster was small, overcooked and empty, wasn't fresh at all."
• "The Mixed Seafood Grill (expensive for what it is - fish, 1 scallop, 1 tiger prawn, 2 small squid halves and uncooked potatoes - no clams as advertised)."
• "Very disappointing...my sea bass was very crispy and not very fleshy."
• "Steak was very overcooked, cod was average."
• "Toffee apple sundae was ice cream in a puddle of a caramel with some chopped cooked apple, it wasn't very nice or appetising."
• "The roast chicken, it lacked flavour and the meat was dry."

Ambience & Decor

Pros:

• "The elegantly finished restaurant was not busy, but diners and drinkers made for a nice pre-dinner atmosphere."
• "Really lovely restaurant. Great hospitality and service."
• "Restaurant was well decorated and had a good ambience."
• "Lovely clean, modern, spacious relaxed ambience."
• "The decor is pretty cool, styled around a modern look fishing shack."
• "Dogs allowed on the decking outside and great atmosphere."
• "Very beautiful place to have dinner with your family."

Cons:

• "Parking is a nightmare, as it’s very small and is used for the restaurant guests and the hotel rooms."
• "Parking is tight so you may have to park in local side roads."
• "There is great lack in atmosphere at this restaurant. The interior is cold with an uncomfortable silence."
• "I was struck by how jaded the decor was."
• "A little bit tired looking in our room."
• "The restaurant is a nice level layout but signs of being tired."
• "Almost empty Tues eve so lacked atmosphere but we made our own."

Value

Pros:

• "Not too pricey."
• "Lunch menu is reasonable and delicious."
• "The final bill was very reasonable, having taken advantage of the 2 courses for £24."
• "Good value for money."
• "Great food at such a reasonable price and excellent service."
• "Our choice of Chenin Blanc from South Africa was a good choice at £26."
• "You may even get lucky with your bill and find that your next visit includes a twenty five percent discount off your food AND drinks bill."

Cons:

• "The Mixed Seafood Grill (expensive for what it is - fish, 1 scallop, 1 tiger prawn, 2 small squid halves and uncooked potatoes - no clams as advertised)."
• "Very over priced for poor quality food."
• "Drinks very expensive and sadly service charge at 12.5% which I thought was a lot."
• "Very expensive for what was given and service could be better."
• "The platter was much smaller than pre-lockdown with no cooked mussels but £5 more expensive at a hefty £70."
• "Surely with this prices Greene king should afford more staff."
• "However, beware, the final bill may not have the discount applied correctly."