HENSTING ALPACAS LIMITED Reviews Summary

Alpaca Walking Experience

Pros:

• "The alpacas were very friendly and cute."
• "Highly recommend would love to come back for the picnic experience with family 🦙"
• "The staff where very helpful and informative."
• "Absolutely lovely place to go. Would happily go there again and again."
• "The alpaca are calm and so well looked after, it was a pleasure to spend time in their presence."
• "Great place and the best place to see and walk alpacas!"
• "Absolutely love this place. Discovered it when I was given a voucher for my birthday."
• "This was a fun alpaca experience and a relief, due to ill health, not to walk as far as I might have thought."

Cons:

• "Disappointing and terrible service. Bought a voucher for my daughters 18th."
• "Refusing a refund despite not being able to give me what I paid for saying I have to wait until they are able to open their walks again."
• "They refused to rebook as it was less than 72 hours notice."
• "I've received a walk an alpaca voucher as a gift, although due to covid this was no longer possible. After trying to chase a refund we were rudely refused on multiple occasions."
• "I purchased 4 tickets but shortly after my girlfriend got pregnant. They declined and the fella I spoke to was pretty rude about it."
• "Shocking customer service when trying to rebook after COVID cancellations."
• "We showed up on time... and were informed by Derek that the gate is closed, nothing he can do and smashed the phone on me."
• "disgusting attitude and approach from the owner, I will never spend my money here again."