The Broadway Hotel & Carvery Reviews Summary

Category: Hotel Letchworth Garden City

Address: Broadway, Letchworth Garden City, SG6 3NZ, United Kingdom

Phone: +441462480111

Rating: 4.2
based on 208 reviews.

Carvery

Pros:

  • "The carvery is very good and very keenly priced."
  • "Lovely carvery! Really, really good menu!"
  • "Lovely carvery, I had a massive portion of pork and beef which was cooked to perfection, veg and salads are very nice and all seasoned well."
  • "The carvery is good because you can have as much as you like."
  • "If you are looking for a really good carvery you cannot go wrong here."
  • "The meal is good value with lots of meat & good selection of vegetables."
  • "Great carvery really enjoyed the food the meat was good quality even the vegetables were cooked perfectly :)"

Cons:

  • "Roast potatoes are skin on which might not be everyone's choice and the gravy is beef only, not great for veggies."
  • "Sunday Carvery. Don't bother. Two tiny slivers of meat and mash from a packet."
  • "Tasteless overcooked meat. And Gravy also tasteless."
  • "It was ok,the beef was very chewy, as usual it wasn't very hot.where I sat people were coming in and of the function room,cold air was coming through and my dinner got cold quicker."
  • "Went for a carvery last night with friends, service was spectacular but unfortunately the food let it down massively, everything was cold hard and dry."
  • "The carvery was very bland a real shame."
  • "The chef needs to work on his carvery meats a bit as they were quite dry."

Staff and Service

Pros:

  • "Friendly, polite staff and a nice atmosphere."
  • "Staff very friendly."
  • "Very professional and polite staff and an excellent buffet which was very good value."
  • "The staff were really friendly and helpful."
  • "The staff couldn't do enough for our wedding party."
  • "Waitresses are all very attentive and friendly."
  • "The staff were friendly and helpful."

Cons:

  • "Staff can be inattentive to people waiting to be served at the carvery."
  • "hi i was at the Broadway Hotel on the 8\10 \22 and found it had was dead the staff where not very helpful."
  • "Staff are discriminative."
  • "Overcharged afterwards however, quoted one rate when booking, then when charged, account was charged a higher rate."
  • "Was told to take a seat but wasn't seen to for a while as waiters didn't seem to pay attention."
  • "Service very slow though."
  • "Service was strangely poor, no one really greeted us as we came in."

Room Quality

Pros:

  • "The room although small provided a nice place to sleep and the bed was really comfortable."
  • "Room equipment is older, but perfectly maintained."
  • "Comfortable beds, coffee machine in the bedroom, was a real surprise."
  • "Rooms very comfortable. We had a family room."
  • "The rooms were clean and comfortable and the facilities for tea and coffee were good."
  • "Rooms were clean and comfy."
  • "The rooms were fantastic for our guests."

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