Best Western Bristol North The Gables Hotel Reviews Summary

Location

Pros:

• "Very easy to find from M5 only 5mins away."
• "Convenient location just off the M5 but that's the best bit."
• "Easy to find off the M5."
• "Plenty of parking space and well placed for the M5 link to Bristol/Bath to the south and Gloucester to the north."
• "Being situated just off the M5 at junction 14 it is close to many local attractions."
• "Location is brill - very accessible from M5."
• "Only half an hr outside Bath and easy to find, just off the motorway."

Cons:

• "No nearby amenities."
• "It is a bit remote from any amenities."
• "Close to M5 is the hotel quite noisy."
• "The only down side was its near a road so there was some traffic noise out the front."
• "Odd location for a hotel to be placed."

Staff

Pros:

• "The staff were helpful and attentive, and the entire place looked lovely."
• "Staff on arrival was very nice and helpful."
• "The staff were lovely and great with the children."
• "Reception staff are very smart and very polite."
• "The staff were very friendly and helpful and the lounge bar smart but relaxed."
• "Friendly helpful and efficient staff worked hard to cover the shortage of staff due to COVID-19 ping absentees during our stay."
• "The staff were extremely helpful and friendly."

Cons:

• "Surly manager, however the housekeeping and front of house staff were extremely kind whilst dealing with a chaotic setup."
• "Both waiters were like robots."
• "Rude unhelpful staff serving out food/table, possibly a manager?"
• "Noticed a young staff member being bullied by another staff member."
• "Everything was fine except the breakfast staff."
• "No one asked if my meal was OK, they didn't seem interested in the slightest."

Rooms

Pros:

• "The rooms were nice, clean and he beds were really comfy."
• "The rooms are spacious with lovely decor, the huge bed extremely comfortable and roomy, clean and well-appointed bathroom."
• "Room comfortable and relatively quiet despite being at the front."
• "Room was clean aired and spacious."
• "Rooms are excellent, clean."
• "Room was lovely and warm, super clean, bed really comfy."
• "Our room was spacious and the bed was very comfortable."

Cons:

• "The place looks very run down and a bit ramshackle, rotton wood doors and window frames, peeling paint everywhere."
• "The rooms are small and if you are staying at the back of hotel boiling hot."
• "The particular room we had... had poor lighting and we found the bed uncomfortable."
• "Rooms too warm, no sockets beside the bed, can't turn off the main light in room without bedside lamp going off too."
• "Rooms need a bit of TLC. Discoloured grout on the bathroom wall tiles."
• "The room was dated, covered in dust on the top shelf where the spare duvet / blanket is stored and only two pillows provided on a queen size bed."
• "The room wasn't the best as it was a little bit dark, dated and the toilet seat wouldn't sit up right."

Food

Pros:

• "Breakfast was excellent."
• "The cooked full English was tasty and well presented."
• "Bar food was very good."
• "The food was good but the set menu could have had more of a choice, breakfast was nice but not very hot."
• "Very nice 'butchers steak' from set menu with 3 ice creams for dessert which were the best ice cream ever had."
• "Food good."
• "The food was lovely and so was breakfast."

Cons:

• "We loved coming every Sunday for a carvary but they have recently changed the menu options and its really changed the diversity for the locals."
• "Restaurant food is quite nice but a little pricey."
• "Food is a bit pricey for what you get."
• "The food I was served was average at best."
• "No fried eggs at breakfast (lack of gas). No restaurant service."
• "Evening meal very poor. Crab fishcakes were bad with a dreadful smell."
• "The curry I had in the restaurant had a mild flavour of nothing in particular -like three gravy read made with a vegetable soup."