Dexters Blackheath Estate Agents Reviews Summary

Customer Service

Pros:

• "Aaron, our letting consultant, is an absolute star! He managed to find us a spacious 1 bedroom home in less than a week."
• "Tal and Maria at Dexters were fantastic, very communicative, easy to reach, very organised."
• "My experience with Dexters was amazing and couldn't have been better, especially our agent Michael."
• "Dexters at Blackheath are fantastic! We bought and sold our house with them and our experience was first class."
• "I have leased a property through Dexters recently. The representative dealing with me was the lettings manager named Alicia Ireson, one of the sweetest person to speak to."
• "We recently purchased a property through Dexters and I couldn't recommend them enough."
• "I recently sold a property through Maria and Olivia at the Blackheath branch - they were both extremely professional."
• "Michael Mason was instrumental in helping my partner and I find a property during the height of our search."

Cons:

• "We had a really good experience renting via Dexters at the Royal Standard, Blackheath. The whole team were first class."
• "My flat has been rent by Dexters’s assistance and it was an excellent experience. Our agent Michael, is an experienced professional."
• "I rarely leave reviews - but feel compelled to do so here to say, I have been very pleased with the support provided by Shazia Khan (Property Manager) at Dexters Blackheath Estate agents."
• "Olivia Navarro was helping us with our search for a house. She’s incredibly professional, thoughtful, hard working, friendly and efficient."
• "We were helped on our rental property search by Aaron James, who was diligent and proactive."
• "We recently sold our property through Dexters in Blackheath and couldn’t be happier."
• "Olivia, Maria and Tal have been great throughout the sale process. They give you feedback and follow up with the potential buyers without fail."
• "Huge thanks to Tal and her team at Dexters in Blackheath for all their help with our property search!"

Professionalism

Pros:

• "Aaron's intuition in understanding our needs was remarkable. He made everything exceptionally smooth, easy, and fast."
• "I've never had great experiences with agents in London but these guys were the exception."
• "My experience with Dexters was amazing and couldn't have been better, especially our agent Michael. He was very polite and always attentive."
• "We bought and sold our house with them (and also looked into letting) and our experience was first class - clear communication, accommodating requests."
• "I have leased a property through Dexters recently. The representative dealing with me was the lettings manager named Alicia Ireson, very professional, responsive and considerate throughout."
• "Our initial viewing with Maria was brilliant, she knew a lot about the property and was really friendly and engaged."
• "I recently sold a property through Maria and Olivia at the Blackheath branch - they were both extremely professional."
• "Michael Mason was instrumental in helping my partner and I find a property during the height of our search."

Cons:

• "Peter James requested a review from us, so here it is: The time we were in a property managed by these agents was the most unpleasant year of our lives."
• "They advised me to rent out my property during the sales process, which was appalling advice."
• "Mary Ann Dixon on the lettings team was abusive to me."
• "Oh and they charge 12.5% to landlords for their 'service', more than twice other more professional agents in the area."
• "I offered on a property which they sold to a preferred buyer or to themselves, they gave me no notice or any feedback whatsoever on my offer."
• "Maria might be the most evil person I've ever spoken to. She messed up my related transaction by thinking she was a lawyer and getting involved."
• "Maria and Demi at Peter James - Blackheath Standard, are fantastic! We recently sold our much loved family home, which I thought would be quite a challenge during the pandemic."
• "As a first time buyer, I was sceptical about the whole home buying experience and so I looked to Peter James in the hope of them ensuring it was a smooth transition onto the property ladder."