Walsall Brewers Fayre Reviews Summary

Food Quality

Pros:

• "The food was good quality and the size of the meals were good for the children."
• "The food is lovely always hot and presented well."
• "The steak was cooked perfectly and as we ordered & everything on the plate was juicy & well presented."
• "Food was excellent and the staff were amazing."
• "The food was really lovely and fast service."
• "The carvery was very delicious in every way."
• "Food was lovely. Steak was cooked perfectly."

Cons:

• "Food was not what I expected, very poor quality."
• "Frozen chicken which was watery, tasteless and unedible didn't seem cooked and bacon was also barely cooked."
• "Overcooked gammon, salmon steak that my wife could've done better and lamb shank that was barely edible."
• "Food never matches the pictures shown on the menu or on the advertising screens seen around the restaurant."
• "The only problem I had is the chicken was too tender, just a little under cooked in the middle."
• "Chicken felt reheated and was cold in some parts."
• "Food very overpriced for the quality you get."

Service

Pros:

• "Very friendly and welcoming staff."
• "Two members of staff here were very accommodating."
• "Nice clean place with excellent friendly staff."
• "Staff were very accommodating and extremely helpful and pleasant."
• "Staff were extremely polite and lovely."
• "Staff were amazing. Nothing was too much trouble and they were very friendly."
• "The staff were very friendly and when the food arrived at the table it was hot."

Cons:

• "Waited 1 hour and 40 minutes for a dessert and got kicked out for complaining."
• "Disappointed with the service. Waited an hour for food only to get told there was no Sweet potato fries."
• "Service was ok, a little slow."
• "Waitress took drinks order and then forgot about us."
• "Very slow service and tend to forget you are there when clearing up."
• "After complaining about the service and the table not being cleared One of the managers came with all sorts of excuses."
• "Waited over an hour for our food only to be told that they had lost our food order."

Value

Pros:

• "The 2 meals for £8.99 are a bargain."
• "They offered a deal where you can have a main meal and either a starter or a dessert on the evening and then breakfast in the morning which is all you can eat for £24.99 which is a really good deal."
• "Great value for money."
• "The food was decently priced and beyond my expectations."
• "This was two courses and a drink for £14.49 including most of the menu items."
• "Cheap deals, loyalty card."
• "Good food friendly staff."