Cafe Murano Bermondsey Reviews Summary

Category: Italian restaurant London

Address: 184 Bermondsey St, London, SE1 3TQ, United Kingdom

Phone: +442039851545

Rating: 4.2
based on 165 reviews.

Food Quality and Menu Options

Pros:

  • "The seafood risotto and rabbit ragù conchiglioni pasta were both delicious and beautifully prepared."
  • "Sublime Italian cuisine with pasta dishes that were both equally fantastic."
  • "Delicious pasta and probably the best bruschetta I’ve ever had! Good spot for vegetarians!"
  • "The food is delicious, and every staff member is friendly, knowledgeable, and helpful."

Cons:

  • "The rigatoni was watery and the pasta very underwhelming, not meeting expectations given the chef's pedigree."
  • "The ravioli was delicious but slightly undercooked, while the sea bream crisp was very bland and didn’t taste fresh."
  • "The seafood risotto lacked salt and the gnocchi caccio e pepe was lacking the black pepper punch."
  • "Disappointing food, the starters and steaks were fine but the pastas were not worth the price."

Service and Staff

Pros:

  • "The service was great, with friendly and welcoming staff all round."
  • "Great service at the bar. The waiter Raphaele and Manager Luigi couldn't have done any more to make us feel welcome."
  • "Staff were extremely knowledgeable and made great recommendations."
  • "Our waiter Luciano was friendly and attentive… wine list is long, covering various Italian regions."

Cons:

  • "The service is the worst I had in London, with our waiter being impatient, rude, and making insulting comments."
  • "Our service wasn’t as attentive as we would have expected, mains arrived before drinks and had to wait for sides."
  • "It took them a very long time to take our order, and then forgot to bring us the salami we ordered."
  • "Service was poor, had to look round for someone to take our drinks order and food orders every time."

Ambiance and Decor

Pros:

  • "Fabulous decor and amazing food, with a lovely atmosphere and great for vegetarians!"
  • "Love the interior decor of Cafe Murano - chic stylish with a friendly vibe overall."
  • "The ambiance is very welcoming and charming, with attentive and polite staff."
  • "A cozy and warm cafe, great for a quick and quiet bite or a drink, with very tasty and special coffee."

Cons:

  • "Menu online is quite different to what is in the restaurant, which was a bit disappointing."
  • "The only tiny gripe is that the men's toilets leave a little to be desired - the auto flush splashes everywhere."
  • "The restaurant also had a weird smell. We won’t be returning."
  • "Nice outdoor seating area but the service and food were very average and nothing spectacular."

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