Darrell House Dental Practice Reviews Summary

Dental Care Quality

Pros:

• "This is a really excellent dental practice. Denise provides the highest standard of care at every level."
• "I recently had an old filling replaced and felt no pain at all and minimal discomfort in the procedure."
• "I have been a pacient here for 5 years + and I always felt the service is excellent."
• "Denise gave me lots of brilliant advice and knowledge on how to care for my teeth and gums."
• "Had a visit last week with Ms Swarupini, lovely, professional lady."
• "Great dentist, the receptionists are always friendly and helpful."
• "The Darrell House Team continue to provide outstanding customer care."
• "Seen by the dentist mr Lewis ‘ not only did he extract a problem lose tooth at my emergency appointment ‘ he also highlighted a problem tooth that needed attention."

Cons:

• "The worse practice ever. My crown fell out 2 times."
• "Absolutely horrendous practice. Cancelled appointment last minute due to the hygienist booking a last minute holiday."
• "I’m pregnant with lots of pain and booked an emergency appointment and when I attend to the clinic they asked me to pay and said because I booked as an emergency appointment they only accepted privet client."
• "the most horrible reception Dentist in Dunstable . I call them today and a woman there just because my accent is not English h just hung up the phone."

Customer Service

Pros:

• "The reception girls are not only stunning but kind and helpful."
• "A very pleasant experience. The receptionist was very kind and helpful made me feel at ease."
• "Lovely receptionist Alex who helped me book an emergency appointment, made me feel very safe and welcome."
• "Pleasure coming here, my dentist is very friendly an makes me feel completely at ease. The receptionists are great too."
• "Pavit is a wonderful dentist. Could not fault her in any regard. As for Rachel (receptionist/representative), I phoned practice as I was stuck in traffic."
• "Had an appointment for an extraction on 14th March with Pavit. Very pleasant and professional treatment."
• "I have just returned from my first visit to Darrell House Dental Practice whereby I had an appointment with Denise. I was very nervous."
• "I would like to express my deepest gratitude to the Lovely staff at Darrell house dental practice."

Cons:

• "Only one downfall, not easy to get through on the phone."
• "Cancelled appointment last minute due to the hygienist booking a last minute holiday. No apology, just got sent a text."
• "I’m pregnant with lots of pain and booked an emergency appointment and when I attend to the clinic they asked me to pay."
• "the most horrible reception Dentist in Dunstable. I call them today and a woman there just because my accent is not English h just hung up the phone."

Professionalism and Expertise

Pros:

• "Great dentist practice with welcoming staff. Pavit is a lovely dentist I have been using for a number of years."
• "Denise and her assistant are excellent, very caring and keep you informed of what she is doing."
• "A very professional and well-run dental surgery. Appointment start time and duration kept pretty well."
• "I have seen Denise 5 times after moving to the area and I have never had a better experience at a dentist."
• "The dentist experience was excellent. The staff were friendly and caring which made the visit stress free for me."
• "I use this practice quite regularly and can thoroughly recommend it as the best dental practice I have ever used."
• "As someone who hates the dentist, I couldn’t have had a better experience."
• "Denise is a wonderful dentist. Her bio says she treats dentistry like an art form, and I can confirm the bio is correct."

Cons:

• "The worse practice ever. My crown fell out 2 times. And another time after 2 hours the result was a nightmare."
• "Absolutely horrendous practice. Cancelled appointment last minute due to the hygienist booking a last minute holiday."
• "I’m pregnant with lots of pain and booked an emergency appointment and when I attend to the clinic they asked me to pay."
• "the most horrible reception Dentist in Dunstable. I call them today and a woman there just because my accent is not English h just hung up the phone."