Window to the Womb Coventry Reviews Summary

Staff Interaction and Communication

Pros:

• "I'm amazed this place has so many 5-star reviews."
• "I had my first early scan a week ago. The entire working team is very friendly and helpful."
• "The staff were just fantastic, the service was incredible and we had the best experience."
• "On the day I arrived, I was welcomed with smiles and was made to feel so comfortable."
• "Staff were all pleasant and welcoming."
• "Couldn't fault it if I tried! Staff were so welcoming and friendly."
• "Friendly team, everything thoroughly explained, the 4D scan was superb."
• "The customer service was brilliant, everybody was so so kind and helpful, served with a smile."

Cons:

• "The whole thing was just kind of medium. The lady at the desk wasn't rude, but she wasn't friendly either."
• "Just business. No friendly putting us at ease. No smiles."
• "I will start by saying I had a 16 weeks scan, unfortunately the imaging wasn’t very good compared to other clinics I have been to."
• "Called me at the appointment time to ask where I was which is a reminder my partner and I deeply did not need."
• "Unfortunately baby wasn't in a great position for pictures but we were able to rebook and luckily got some lovely ones second time round."
• "The whole experience felt a tad rushed maybe I had higher expectations."

Scan Experience

Pros:

• "I recommend it 100%."
• "Thank you so very much."
• "All staff there were so kind and friendly and made the experience so amazing for me."
• "We attended yesterday for a gender and fetal wellbeing scan and came away feeling so grateful."
• "Window to the womb in Coventry has been a fantastic experience."
• "The staff were amazing, a great atmosphere and facilities."
• "Great place to experience those first moments with your little one."
• "What a wonderful experience from start to finish!"

Cons:

• "He started the internal ultrasound and didn’t speak to us for around 5-10 minutes, and during this time I was quite uncomfortable."
• "No small talk. No radio. No warmth. No friendliness. No updates. Just awkward silence."
• "The second scan I had there didn’t provide any measurements, they misplaced the heartbeat to go in the teddy bear."
• "My only qualms are that the scan felt really rushed, and I'm still actually none the wiser on what the sex of my baby is."
• "We did not feel uncomfortable at all throughout our visit and the clinic was thoroughly clean and well kept."
• "The staff were very supportive in the fact that we didn't want to know our sex either as we all want it to be a surprise."