Window to the Womb Milton Keynes Reviews Summary

Category: Medical diagnostic imaging center Milton Keynes

Address: 8 Darin Ct, Crownhill, Milton Keynes MK8 0AD, United Kingdom

Phone: +441908590015

Rating: 4.9
based on 293 reviews.

Customer Service and Staff Attitude

Pros:

  • "The team were so helpful even though our baby wasn’t being very cooperative!"
  • "First time expecting and I was not sure what to expect from window to the womb but when we got there we were so impressed with the cleanliness, the kindness of the staff."
  • "One of the best experiences of this pregnancy, the staff weee so lovely and accommodating."
  • "The staff are friendly and respectful, and always leave us feeling very positive."
  • "Wonderful service, very friendly staff who made you feel very comfortable and welcome."
  • "The staff were very friendly and helpful and I will definitely be coming back for scans with future babies."
  • "From start to finish, everyone working at WTTW MK was nothing but welcoming and kind."
  • "I've already been three times to the clinic and the team is always lovely, attentive and respectful."

Cons:

  • "Incredibly rude and insensitive company. I asked well in advance to move my viability scan... the lady on the phone was incredibly rude, told me it was irrelevant to them and they will only go on my LMP date and refused to help."
  • "Can't complain about the quality of the scans and products but staff can not be trusted as me and my wife paid and asked for a private gender scan... However a member of staff decided to tell my mother-in-law the gender against our wishes."
  • "They treat you very nicely, kindly and respectful. It just I don't like the feeling that you have to show me your best to try and get a 5 star review from me."
  • "Hi, I never heard back regarding my complaint to WTTW. I felt my appointment was extremely rushed and we had to wait 30 mins to even get into the appointment."
  • "I really hated my experience at womb to window. I found the staff incredibly pushy. I thought it was wrong to go into a pitch black ultrasound room which is not an experience I have had anywhere else."
  • "Horrible time keeping and delays. Made us (and many others) wait for hours in the cold. Receptionist was rude and just ignored people asking questions the other staff seemed nice though."
  • "We made a mistake and booked 2 days before 16 weeks, they refused to conduct the gender scan. They also refused to move the date without us losing our deposit."
  • "We waited around 25 minutes to be seen and although we weren’t advised they were running behind it was obvious that this was the case with the amount of people in and around the clinic, this wasn’t a huge issue until the scan itself begun."

Scan Experience and Quality

Pros:

  • "Great experience - we've had several scans with Window to the Womb, and they've been fantastic."
  • "Wonderful service, very friendly staff... explained the service fully and also offered lots of different offers and bundles."
  • "We’ve been here twice, for one early 6 weeks scan & 6 months 4D scan and have had the best experience both times!"
  • "Everyone was so welcoming a polite. The photographs are amazing and so are all the little bits they offer ontop of the initial scan."
  • "Really lovely experience, the man doing the scan was really thorough with his explanation and all other staff very courteous, went above and beyond especially helping us keeping the gender a secret."
  • "Really wonderful experience with the 4D scan and the feral well-being check. Sonographer was so thorough with all the checks and got some good pictures."
  • "From the moment I walked in everyone was so lovely and friendly. The sonographer was great and talked through the scan pointing out bits and answering our questions."
  • "I can not have asked for a better experience. After not finding out the gender of my baby at my nhs scan I got an appointment the same day and gender confined with in a couple of minutes."

Cons:

  • "It's more about cuddly toys and confetti guns or how many scan photos you want to buy."
  • "I thought Fetal well being Will cover these measurements. But I need to pay more to find about this. Not worth it."
  • "very welcoming and friendly, social distancing in place which put me at eaze, the staff are very friendly and helpful. I had a 4D scan and the pictures of my baby are lovely, got the choice of which photos i wanted too which is great!"
  • "I have had my scan today with Aradhana from Window in the womb in Milton Keynes. The staff are very friendly, caring and very professional. They made me feel very comfortable."
  • "Could not recommend this place enough, due my first baby in November and already been 3 times. The staff are great and they make your scan experience really lovely."
  • "My experience of Window the the Womb was amazing. Initially I wasn't sure whether to have a private scan so I left a Facebook message enquiry and they got back to me quickly and out of hours!"
  • "The sonographer was very thorough and really tried his upmost to obtain the very best pictures that he could."
  • "Went for my gender scan today.I had the same sonographer as before. So friendly and really lovely. They told me I was having a boy after 3 girls and couldn’t be more delighted. We will definitely be back for a 4d scan later in pregnancy."

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