KAI Reviews Summary

Category: Brunch restaurant

Address: 4 St Martins Square, Leicester, LE1 5DF, United Kingdom

Phone: +441162621400

Rating: 4.5
based on 169 reviews.

Eggs Benedict

Pros:

  • "A perfect egg Benedict depends on the quality of Hollandaise and the hollandaise here was perfect with a creamy texture and accurate level of acidity."
  • "The sauce provided a nice glossy finish to the egg which was poached to perfection - the yolk was runny and not overcooked."
  • "The bacon was nice and crisp."
  • "The bread was toasted nicely as well."

Cons:

  • "The only downside to the meal is that the runny eggs were not runny at all. They were literally hard boiled which was not what I was expecting."

Pancakes

Pros:

  • "Some of the most delicious American style pancakes in Leicester!"
  • "INCREDIBLE! I am such a big fan of Kai. The pancakes are hands down the best I’ve ever heard."
  • "The pancakes are so soft and fluffy, salmon is smooth and savoury."
  • "The portion sizes are absolutely huge and it is perfect to take home with you have a little treat."

Cons:

  • "The place seems really nice but I think the food is lacklustre unfortunately. I had pancakes and my friend had French toast. We were both underwhelmed."
  • "If you enjoy soggy pancakes drowned in syrup with mashed up soggy bananas and some heated up forest fruit then KAI is the place for you."
  • "It was quite nice but a little dry, portions are quite big. I would recommend avocado on toast that's really nice."
  • "The pancakes were more on the dense than fluffy side and with the (generous) chocolate sauce it was difficult to indulge in."

Service

Pros:

  • "Absolutely amazing experience. Our server was Emily however all of the people working had a constant smile on their face."
  • "Very friendly staff and very nice American style pancakes."
  • "The staff are so friendly and welcoming, it is always very clean."
  • "The restaurant was busy but the staff still provided a great service."

Cons:

  • "Terrible customer service, like others in this comment thread, I also received poor customer service."
  • "Went to Kai today for some early morning breakfast. Usually, the service is great but today it wasn’t that."
  • "Normally I love this place, food is great but on this occasion service was terrible as people who came in after us got their orders and served before us."
  • "Really disappointed and offensive tbh.... went in for breakfast and asked to leave because we had our daughter in a push chair."

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