Address: 14 The Sq, Swanage, BH19 2LJ, United Kingdom
Phone: +441929423668
Rating: 4.5
based on 213 reviews.
Quality of Food
Pros:
"The fish was so fresh and flakey, the batter crispy and moreish, the chips were cooked to perfection and not greasy!"
"Amazing chips, crispy and fluffy."
"The batter on my cod was light, well seasoned and not at all greasy."
"Spotless work place. Clean fat. Crunchy fish. Well cooked chips and freshly made."
"Fresh and crispy fish, crispy chips."
"Very tasty cod, lovely white, fresh fish, cooked to perfection."
"Generous portion of chips melt in the mouth batter and tasty flaky fish."
Cons:
"Fish was overcooked and the chips tasted like they had been fried in really old oil."
"Overpriced for the portion, and cooked poorly."
"This used to be the best in town now the worst, had cod and chips yesterday friday well what can I say, fish was 85% batter hardly any fish at all."
"The fish were all different sizes, and soaked with grease."
"Far from the best fish & chips, the fish was very dry, the batter was rock solid and the chips were hard."
"The chips were very bland and soggy and the fish batter was incredibly greasy."
"The chips didn't taste fresh, and I suspect the cooking oil needing changing."
Service
Pros:
"It was very busy but the staff were on top of it with a couple of servers on the tills and people making up the orders."
"Really friendly staff who had a great rapport with the customers."
"Fantastic staff who work hard to supply an efficient service."
"The staff were friendly and accommodating to customers."
"All the staff were happy and friendly."
"Proper friendly local staff, full of smiles and good knowledge about your food or the local area."
"The staff were very friendly and efficient."
Cons:
"Called in here a few years ago and found the staff to be rude/arrogant....went again today ...nothing has changed."
"Was initially ignored for a few minutes when I walked in."
"Service was not great. The young chaps who served us looked miserable & didn't even make eye contact."
"The only downside was that the service was slow."
"Staff member not interested poor customer service not listening to own colleague whilst making my order."
"The staff were more interested in watching the cricket…."
"The service was slooow. Lots of people standing around behind the counter and not much in the way of serving going on."
Value for Money
Pros:
"It isn't cheap, but it is great quality and very tasty."
"Very reasonably priced."
"Price is very reasonable."
"Reasonably priced (in these troubled times) at £10.50 for a really decent portion."
"Very reasonable prices here for fish and chips down by the seafront."
"The price is very affordable."
"Fantastic food freshly prepared at a reasonable price."
Cons:
"also a bit expensive for 'fish & chips'."
"Really nice fish and chips, if a bit pricey."
"Very expensive really, otherwise than that it was okay."
"The fish and chips were very good but this is very bloated prices and they tried to overcharge me, then got cross when I pointed this out."
"I ordered the small cod and chips which were advertised on the wall behind the counter as being £5.50 - when I got home I saw I'd actually been charged £8.40."
"Food was OK but I felt ripped off. 16 quid for 1 large, 1 tiny portion of fish and 1 portion of chips and told that ketchup is extra at 30p per tiny sachet."
"Pricey and very small portion sizes which is surprising for a seaside location."
Atmosphere & Location
Pros:
"Just grab a seat over the beach and nibble on the food."
"Grab a takeaway fish and chips and go sit on the seafront looking out at the wonderful view whilst eating your food."
"Great location on the sea front by the harbour to get take away and take it to sit by the sea, some tables outside too."
"Their location is very convenient and fits perfectly with the atmosphere."
"The area is really really great. This is somewhere I would go to for a holiday."
"Perfect location for either a hearty meal or a quick snack by the water."
"Wonderful place to relax in an equally wonderful fishing village."
Cons:
"Limited seating (because it's popular many people eat here)."
"More seating inside would have helped to avoid the seagulls trying to steal the food but otherwise cannot fault The Fish Plaice."
"The place gets very busy though, suggest turning up early or being prepared for a long queue."
"Every time I visit Swanage I always eat here. Even if the fish and chips are good, the fact that most of the times this place is so crowded you don't have where to sit down and eat."
"Service a little lax at times and cleanliness and clearing away of tables a bit haphazard."
"Whilst only secondary, the place looked like it hadn't been cleaned in several days, so wasn't very presentable."
"The gut serving me seemed more interested in serving and getting you out rather than cracking a smile."