Harry Ramsden's Reviews Summary

Food Quality

Pros:

• "The food was delicious and served in great time."
• "Incredible Fish and Chips! I am born and raised in England and have never eaten better fish and Chips than those at Harry Ramsden's."
• "The batter was perfect, the chips were lovely, and the curry sauce was beautiful."
• "The food was fresh, hot and super tasty."
• "The fish was cooked perfectly and the batter had a satisfying crunch."
• "The food was hot, freshly cooked and well presented."
• "The food was fantastic very tasty chips with a nice crisp finish."

Cons:

• "Sad to say could do with a lesson on how to cook fish. A real problem when that is your primary sale. Fish overcooked & portion size tiny."
• "The food was gross chicken burger was dry and chips were vile."
• "When starters arrived they were over cooked."
• "The food was acceptable, but nothing I'd pay for again."
• "The fish that were served to us was severely over cooked and only just edible."
• "Chips were soggy and under cooked the cod was not very tasty and small in size."
• "Fish was nice but the chips where soggy and only just about warm with many old burnt little bits."

Service

Pros:

• "Our waitress Tara was absolutely amazing, so friendly and attentive."
• "Was served by Rosemary and Beth who were very professional in their attitude towards the customers."
• "Very polite staff the manager was on the floor helping and not sat pen pushing top man."
• "The waitresses were friendly and attentive."
• "The service was miraculously fast and efficient!"
• "The waitress was very attentive, nothing was too much trouble at all."
• "Staff were really friendly, and went over and above to help with allergens - including the chef coming to talk to us, using new oil etc."

Cons:

• "Staff wanted us to order from app which don’t work."
• "The staff seem miserable/disengaged in their work."
• "To then speak to the supposed manageress who had the worst attitude and said what’s the problem and arguing the whole time!"
• "Customer service is poor and service time is extremely slow."
• "Staff don't know how to talk to customers."
• "The staff and managers are extremely rude and unprofessional, forgot half of the order."
• "Waitress was rude when an error was made over the food order."

Ambiance & Cleanliness

Pros:

• "The place is unique, beautiful."
• "Lovely food with a sea view, perfect."
• "The views are stunning you can see Great Yarmouth beach as this restaurant is right opposite."
• "Facilities were clean and tidy."
• "The restaurant was clean and tidy."
• "Lovely relaxed atmosphere, got a seat overlooking the sea & beach."
• "The inside of the restaurant is cosy and warm family setting."

Cons:

• "Only thing: it looked closed from the outside."
• "Only let down was the restaurant looking like it was stuck in in a time loop."
• "Place looked very tired, and the toilets were particularly grubby."
• "The building itself looks like it needs some TLC."
• "Toilets are in the basement and inconvenient for disabled people."
• "The decor inside the restaurant is a bit tired and needs updating."
• "The whole place looked grubby."

Value

Pros:

• "Great service Great prices."
• "The cost is pretty reasonable for the area too."
• "The over 60's meal deal was excellent."
• "Kids meals were on offer just 90p!"
• "The food was delicious and well priced."
• "Harry Ramsden’s Restaurant provided us with absolutely amazing fish and chips at a good price."
• "Spent about £60 ish for 2 main meals 2 alcoholic drinks 2 hot drinks and desserts. Pretty good I'd say :)"

Cons:

• "Went boxing day, bad weather had takeaway haddock & chips with lovely curry sauce, although a little pricey lovely white fish crispy batter."
• "Really disappointed with our visit to this Harry Ramsdens. The fish was tiny - although tasted ok - for £15!"
• "Expensive and nothing special."
• "Expensive for what we got, a chicken burger which is actually just 3 chicken strips and lukewarm chips which come out as the same size portion as the kids meal."
• "You pay a premium for the Harry Ramsden name, but honesty it really is terrible."
• "Very pricey £50 for 2 meals and drink."
• "The meal is now very expensive and the fish was grey and look very sad for itself, taste was very average and for nearly £22 for two cod and chips quite expensive."