Tropical Birdland Reviews Summary

Interaction with Birds

Pros:

• "The parrots and birds at the end were so friendly they would come on your arms and sit and let you stroke them."
• "Lovely to get up close to some of the most amazing tropical birds."
• "The best part is that you’re allowed to feed the birds and you’re allowed to pet the birds and hold them on the parrot path."
• "Nice to be able to interact with the birds too....and bird food available to buy on entry."
• "You can feed the parrots that are in enclosures throughout the park (and one will even ask for their head scratched!) and at the end there is an open area for some of the parrots so that you can properly interact with them."
• "A great selection of birds that will quite happily come and perch on you and eat birds treats from your hands."
• "The birds are all very tame and will happily walk all over you."

Cons:

• "Be careful tho they can nip at you as I found out the hard way 😂."
• "Like all animals the birds can peck and nip you and their claws are sharp so suggest long sleeves if wanting to handle and guard your ears! Lol"
• "Just be careful as some do [the birds] nip!"
• "There are also a few of the birds who like to steal jewelry so be careful about wearing anything of importance and I did get a bite from one of the macaws."
• "The birds averies needs changing they are so tired looking and they need more space and enrichment."
• "Some of the birds seemed stressed and didn't want to interact with people."
• "The birds that are free, are clipped; not trained- so they are unable to fly."

Cafe Experience

Pros:

• "The cafe was great with a good selection nice food and drinks."
• "Nice cafe, and in line with most others you find in gardens centres."
• "Cafe is nice too & even has an outdoor play area and seating while eating."
• "The cafe is great with really good food and drink."
• "Very nice food from the cafe and a big play area for the kids."
• "There is a restaurant serving hot food, lovely coffee and homemade cakes."
• "There is also a reasonable cafe on site which is reasonably priced and food is of good quality."

Cons:

• "The whole experience in the cafe really let it down, and if we were to visit again, we would not use the café."
• "Only let down by the cafe front of house staff, who seemed very inexperienced, leading to disorganisation."
• "Cafe staff looked like they needed to smile a bit more, but they were young weekend staff."
• "The food was substandard, and terribly overpriced."
• "One of the burgers we ordered was missed, which meant everyone had finished eating, and the last person's order still hadn't arrived."
• "Furthermore, none of the staff in the kitchen wore hair nets despite having long hair that wasn't tied up properly."
• "The queue to be served was quite long which was difficult with a 3 year old who just wanted to get his ice cream and eat it."

Value for Money

Pros:

• "Admission is reasonably priced which is a plus."
• "Absolutely fantastic, reasonably priced, with so much to do."
• "The price of admission is value for money and reasonable."
• "Fantastic experience and the cost was only £10 for adult entry!"
• "Really well set up and so cheap considering how much it usually costs to take a family on a day out."
• "The price is really cheap too, great for a family day out."
• "Very reasonable to get in and cafe prices reasonable too."

Cons:

• "It can get very crowded and there didn't seem to be that many staff about to either help with the birds or to give information."
• "Not the cheapest of entry when asking to limit stay to 2 hours, and then charge a booking fee for paying on line which currently there is no alternative."
• "I was a bit taken back with the price of entry."
• "The obligatory shop to walk through on the way out."
• "Only £4 for adults and £14 to see Santa."
• "The birds that are free, are clipped; not trained- so they are unable to fly."
• "FYI: don't wear an expensive hat as the birds love to pluck it and tear it apart."

Staff and Service

Pros:

• "There were plenty of staff assisting and appeared very knowledgeable and kind."
• "Staff are friendly."
• "All the staff were amazing, friendly and very approachable."
• "The staff with the birds were great. Very talkative and helped with holding some of the birds."
• "The volunteers and staff are friendly, and give you answers readily for all your curious questions."
• "The staff are fantastic and always there to help."
• "Staff are very friendly and on hand if you get too much attention from a macaw."

Cons:

• "The whole experience in the cafe really let it down, and if we were to visit again, we would not use the café."
• "Only let down by the cafe front of house staff, who seemed very inexperienced, leading to disorganisation."
• "As we arrived there was a big group of school kids... it was not nice to hear them screaming and shouting, distressing some of the birds."
• "It was a well organised bird land which my 5 years old daughter enjoyed. But the reason I put only 1 star is only because of the staffs... they were rude and I just want to say this word “RACIST” Because they were happy and interacting well with white people."
• "One of the burgers we ordered was missed, which meant everyone had finished eating, and the last person's order still hadn't arrived."
• "We have seen many empty cages during the walk."
• "Some of the birds seemed stressed and didn't want to interact with people."