Address: First floor, 36-38, Flat 1 Broadway House, The Broadway, London NW7 3LJ, United Kingdom
Phone: +442089592497
Rating: 4.7
based on 103 reviews.
Emergency Appointments
Pros:
"Dr Wong is an outstanding dentist. I managed to make an emergency appointment for my 10-year old daughter at short notice."
"Broadway Dental Studio responded amazingly quickly to my dilemma."
Cons:
No cons reported regarding emergency appointments.
Practice Environment
Pros:
"The practice environment was a very comfortable, clean and bright."
"Once inside I immediately felt at ease in the modern and comfortable surroundings."
Cons:
"Also being on the first floor with no lift could be an issue for some."
Dental Procedures and Treatments
Pros:
"She conducted a detailed examination and explained her findings in a clear and jargon-free way."
"Nimisha is the one to see, she takes her time to explain and her approach for dental treatment is one of the best I’ve had so far."
"Recently Dr Priyal Shah repaired my front tooth, which was chipped... The result of the treatment exceeded my expectations."
Cons:
No cons reported specifically about the procedures and treatments.
Professionalism
Pros:
"The care that is taken, the respect given, the professionalism, the friendliness, all this and more, has transformed my experience of dentistry."
"The staff, premises, transport access and especially Priyal Shah all provide excellent service."
"Both Priyal and Winnie who see the whole family, are highly professional and explain clearly anything that needs doing."
Cons:
No cons reported specifically about professionalism.
Patient Care
Pros:
"Dr Wong was so kind and professional and she put my daughter at ease straightaway."
"With knowledge, patience, understanding and chit chat she put me at ease and assessed the issue quickly offering me a treatment plan to think about."
"I am a nervous dental patient... Dr Priyal Shah was reassuring and made sure I was comfortable."
"Thanks to Priyal’s prompt attention & expert guidance, a trip to A&E and surgery resulted."
"The dentist was kind, professional, and everything was painless and easy."
"Dr Nimisha and her nurse are an absolute treat and always take care to make sure you are comfortable and satisfied with your results."
"They managed to work with me to sort out my gum disease (which required a very intrusive deep clean), root canal and two crowns which I thought I would never get done."
"The dentist was very knowledgeable, kind, and caring."
"I have had two appointments so far to fix the damage and going back for more that’s how good they are!"
"Such a caring and professional team of staff."
"Extremely professional, super friendly and they really take the time to make sure you understand what they are explaining to you."
"Amazing Dental practice!! I love Dr. Nimisha she’s very gentle and kind."
Cons:
"My only negative is I would have appreciated contact with my GP for the antibiotics I needed."
"After a long and tiring search for a good, local dental practice, I decided to visit the Broadway House. Unfortunately I was super disappointed."
Customer Service
Pros:
"Broadway Dental Studio... all of the staff are friendly and professional."
"All of the staff members in the clinic are super friendly and professional."
"I cannot recommend Nimisha and the team highly enough."
"Staff is always friendly and greeting you with a smile."
"The customer service expressed by friendly staff was great."
"The whole team was very professional and the environment is very clean and relaxing."
Cons:
"I can’t give an appraisal of any dentistry or periodontal skills, as I never got that far. I was completely put off by the receptionist’s attitude and unprofessionalism."
Value for Money
Pros:
"Although not the cheapest around, I firmly believe you get what you pay for and here, it's top quality care and attention."
Cons:
"The costs are on the higher side, but then again it is London."