Pearl Dental Reviews Summary

Dentist Expertise and Chairside Manner

Pros:

• "Dr Vino seems more thorough than any previous dentist in explaining the treatment."
• "Dr Farzana + Katia were amazing so professional helpful completely pain free experience."
• "Dr Leire at Pearl Dental is an excellent dentist."
• "Dr Ayish Thrumurthy and Katia are possibly the best dental duo I've had the pleasure of seeing."
• "Dr Leire is an excellent dentist - we can highly recommend her practice."
• "Dr Ayish revolutionised how I feel about coming to the dentist."
• "Dr Leira is first class in terms of service."
• "Dr Ayish Thrumurthy is one of a kind and makes me feel at ease."
• "Dr Leire Casla-Veiga is the best. She gives you lots of time and do her job properly."
• "Dr Ayish & Ardjelis are amazing! Very caring and knowledgeable!"
• "Dr Leire Casla-Veiga and Miss Lang are fantastic at what they do."
• "Dr S. Patel was very professional and put me at ease about the appointment and what to expect."
• "Dr Syed is fantastic! I had the best new patient experience."
• "Dr Sagar Patel was extremely pleasant to speak with, he was thorough in his examinations and explained everything to me."

Cons:

• "Dentist here was not that helpful and was only interested in private work solutions."

Reception and Dental Team

Pros:

• "The receptionist is incredibly kind and great at putting people at ease."
• "Pearl dental team at reception are so kind and friendly but also so helpful and really go the extra mile."
• "The team is very kind, patient and understanding."
• "All staff made me feel at ease and explained everything to me before, during and after."
• "The whole team from front desk to treatment are brilliant."
• "Pearl Dental is very professional and staff are always very welcoming."

Cons:

• "Have not been able to come back for NHS treatments only private was offered and would not book me in for just a private hygienist."

Treatment and Dental Services

Pros:

• "All treatments she carried for me were exceptionally done."
• "Dr Leire sorted my botched filling and has been keeping my dental health in great shape ever since."
• "A very friendly practice and extremely professional I have been going to this dentist surgery for 15 years."
• "Great experience every time I go."
• "The best dental care I have ever experience."

Cons:

• "Was still surprised to be charged £250 to have a wisdom tooth removed two weeks after the initial NHS charge."

Accommodations and Personalization

Pros:

• "Dr Ayish takes the time to talk through the procedures, answer my questions and generally makes everything relaxed."
• "She is patient and answers all my questions with confidence."
• "She turned off the air conditioning because on one of my first visits, I mentioned that I’m not too fond of aircon."
• "The team is also very flexible in terms of timing especially for some of us working parents."
• "Getting an appointment after work was always possible which was essential for me."

Cons:

• "Actually went to another dentist today to have been told I shouldn't have been charged private for wisdom tooth removal after having a check-up on the NHS, the additional procedures listed on the treatment plan was not needed and that my teeth are in really good condition - my gums are the problem after x-rays and a scale and polish should've been included if he deemed it necessary."

Practice Environment

Pros:

• "What I also love about this dental practice is that it is clean and spacious, with a large lobby and surprisingly large rooms."
• "The efficiency, professionalism and close attention to safety and sanitation put me at perfect ease."
• "Friendly team, clean and tidy practice."

Cons:

• No cons mentioned about the practice environment.

Communication and Transparency

Pros:

• "My dentist was very clear about what was going to happen."
• "All the treatments and prices were explained to me clearly before any treatment."
• "They talk you through what they are going to do before they do it which helps me relax."

Cons:

• "The way they have gone about my treatment plan and have left me feeling that it's all about making money."
• "They were not upfront about costs and what was actually necessary for my dental health."

Overall Satisfaction and Recommendations

Pros:

• "I would definitely recommend Pearl Dental Clinic, they have taken good care of my dental needs."
• "Would highly recommend, very happy with the service."
• "Absolutely brilliant service, would highly recommend to anyone."
• "Highly recommend, won't go to another dentist now."

Cons:

• "I will not be returning nor would I recommend anyone who is looking for genuine dental care."