Rustique Reviews Summary

Category: French restaurant

Address: 28 Castlegate, York, YO1 9RP, United Kingdom

Phone: +441904612744

Rating: 4.7
based on 490 reviews.

Food Quality

Pros:

  • "The food was very good with sizeable portions for the combo 3 course deal."
  • "The meat was cooked perfectly."
  • "The highlights were definitely the starters as they just tasted amazing 😋 service was great too."
  • "Quality food."
  • "The beef bourguignon was absolutely delightful and flavoursome."
  • "The food is gorgeous."
  • "The food was amazing."

Cons:

  • "The burger was disappointing slapped between 2 slices of gf bread, patty was dry barely any cheese best thing were the fries."
  • "The sauce was watery."
  • "Everything else had a supermarket quality."
  • "The food tasted nice but felt unrefined and lacking opportunity."
  • "The mussel starter was good but not amazing."
  • "The dish looked like a full tin of baked beans half a tin of plumbed tomatoes, with a few bits of sausage, and the 3 other pieces of duck fat/pork."
  • "The mushroom starter was a tastless thin sauce with half cooked mushrooms."

Service

Pros:

  • "Thanks for squeezing us in at short notice on Friday night."
  • "Couldn't thank these guys enough, I planned on proposing to my now fiance here and the staff were amazing."
  • "Staff was lovely and thoughtful."
  • "The food and service here is always fantastic."
  • "Service was also amazing."
  • "The staff are extremely professional, polite and most of all, friendly."
  • "The service provided was attentive but without being intrusive."

Cons:

  • "Would be 5 stars if I hadn't felt so rushed! Even the food was served super fast and hurried!"
  • "Our only qualm was one of the server's seemed a little on the grey side of life today."
  • "very rude waiter, had absolutely NO consideration of allergies, and continued to mock my coeliac disease."
  • "The female staff member at the reception was incredibly rude and unaccommodating."
  • "Staff downstairs were fairly unfriendly and unwelcoming."
  • "Despite our booking indicating that we would be bringing our dog with us... the staff member at the front desk refused to allow our furry friend into the restaurant, stating that they have a strict no-pet policy."
  • "Waitress was cold and unfriendly."

Ambience

Pros:

  • "Great atmosphere…. with excellent service."
  • "Beautiful layout and very relaxing."
  • "Rustique has a lovely atmosphere and decor."
  • "The restaurant is comfortable with a warm, traditionally French ambience."
  • "The whole setting and decor reminded me of what Cafe Rouge restaurant tried to replicate, a nice and cosy atmosphere."
  • "The place is nicely decorated with Paris posters of the beginning of the last century."
  • "The atmosphere is lovely very relaxed."

Cons:

  • "The acoustics are quite loud and enjoy inside."
  • "We couldn’t hear each other speak due to the noise of the party right next to us."
  • "Sit downstairs if you can - upstairs is bigger and can be noisy."
  • "We were originally seated in the soulless downstairs room - drafty with the door wide open and a stark contrast to the lovely vibrant restaurant upstairs."
  • "Why would you seat a couple right next to a large rowdy party?"
  • "The only thing was the crème brûlée, the texture was slightly too creamy and a lot sweeter than I expected."
  • "My chair was up against the wall and there was no room to put my coat on."

Thanks! Your review is awaiting moderation.