Address: Guide Rd, Hesketh Bank, Preston PR4 6XS, United Kingdom
Phone: +447725470412
Rating: 4.9
based on 183 reviews.
Instructor Quality
Pros:
"Wayne’s ability to train different levels and styles depending on the individual needs was spot on and something you only get with experience."
"The instructors I had, Stephen and Mark, were so patient and good at explaining things - while still being direct and straight with you."
"Wayne was incredibly knowledgeable, thorough and efficient."
"Wayne the tutor was very knowledgeable and patient."
"Wayne is an excellent trainer, really knows his stuff and willing to take the time to explain stuff."
"Wayne is a fantastic instructor with heaps of knowledge and experience."
"Andy was my instructor who was extremely professional, knowledgeable and skilful, he made me feel confident and safe during the training."
Cons:
"I didn't appreciate the comment from the female instructor on failing my Mod2."
"What actually happened was that a trainer called Wayne decided to have a rant at me for stopping too close."
"Quality of service: Very poor... 2 members of staff who were unnecessarily condescending and abrasive."
"There appears to be a common trend of complaints from other reviewers about this company that include malpractice and unprofessional behaviour."
Training Experience
Pros:
"One of the greatest experiences of my life, I have done my CBT with them and I came in with 0 experience on a bike and left confident and a bike fanatic."
"Brilliant environment to learn, no matter what experience you have."
"The whole experience was very professional, very informative and very pleasant."
"The teaching was faultless and felt seamless, moving on at our own pace and ensuring we were happy with each manoeuvre and practice."
"Every step of the journey learning how to ride from CBT to the test itself was enjoyable."
"You get a lot of practise for both Mod 1 and 2, and Wayne gives you the confidence you need to pass first time!"
"I had a great time training, passed my mod 1& 2 first time due to the high level of training provided by riverview instructors."
Cons:
"Overall, the whole day was quite negative and I was made to feel stupid for not knowing how to ride a bike quite frequently."
"It's alright for the instructor to say they give verbal feedback but any decent establishment would want to portray a more professional image by issuing a written guide to areas of concern and development - none of which were provided."
"Any decent coaching establishment would look to thriving on their success of bringing the students up to the required standards but this company's objective is to fail students at the earliest stage and instantly request a further booking fee!"
Value and Cost
Pros:
"Good price and value for money."
"Absolutely unbelievable experience, passed mod 1and mod 2 today with zero minors. Was quoted and paid £200 less than I was quoted at 3 other local schools."
"The price was very affordable and I thought it was a bargain for a days training."
"If you think the price is high, consider how much a top quality bike costs to run and maintain, plus the instructor's bike and his/her time and then I am sure you will come to the same conclusion I did, that Riverview offer first class training and extremely good value."
Cons:
"Sadly no deals on getting my cat A done with them, same price as if I need to start training from fresh."
"This company will gladly take your £120 and quickly ask for more when they 'decide' they can make another quick buck out of unsuspecting students."
Facilities and Equipment
Pros:
"Bike quality: Good (Yamaha SR125's)."
"The riding school is very large and great for learning."
"Big range of training bikes and a lovely pad to practise on."
"The bikes provided were great."
"They also have a good stock of helmets, clothing and gear which can be used on the day if you don’t have your own."
"The gear and bikes available are also top notch."
"At Riverview there is a good selection of modern motorcycles to learn on and a nice well equipped friendly training facility."
Cons:
"Equipment and facilities are a little basic but fine for doing a CBT."
Customer Service
Pros:
"Friendly people. Overall outstanding service."
"Great comms from Owner Wayne, who is a honest, straight talking guy."
"Fantastic experience with riverview, I can't recommend them enough!"
"Everyone is a good crack alongside with top quality training."
"The instructors genuinely care about making sure each student learns how to safely ride."
"Their professionalism is second to none, this mixed with light-hearted humour where appropriate helps to break the ice and create a relaxed atmosphere."
"Wayne and his team are friendly relaxed and down to earth."
Cons:
"I have though, witnessed one or two gripes or complaints about CBT trainees not being issued their CBT cert at the end of the day."