Shires Motorcycle Training Derby Reviews Summary

Category: Motorcycle training centre Derby

Address: Golf Centre, Borrowash Rd, Spondon, Derby DE21 7PH, United Kingdom

Phone: +441332360750

Rating: 5.0
based on 421 reviews.

Instructors and Staff

Pros:

  • "Both instructors were absolutely amazing."
  • "Fantastic, knowledgeable and approachable instructors."
  • "The staff at Shires are friendly, knowledgeable and experienced."
  • "The instructors too, give constructive criticism, with the aim of making you primarily a safe rider who will be able to demonstrate their skills for the examiners on test."
  • "The whole team were super friendly, professional and all great teachers."
  • "Shaun, Ash, Leo, Andy and Colin are a credit to the Shires organisation."
  • "The instructors I worked with were all awesome, very knowledgeable and genuinely nice blokes."

Cons:

  • "Nothing matters to them except money, horrible school and instructors, never recommend it."
  • "I was this school for 3 times the instructor didn’t teach properly, I rode a motorbike with the instructors for 6 hours with all the mistakes but they didn't warn me about anything."
  • "Although I found Shaun a thoroughly pleasant bloke, there was far too much chat and not enough teaching and time on the bike."
  • "The only negative experience for me was at their practice centre / public car park with some of the manoeuvres (cornering) done on a public roundabout, to me the whole space felt very cramped and uncomfortable."

Training Experience

Pros:

  • "Karl made the training easy and fun, we moved at a pace that suited everyone."
  • "The training sessions always start and end on time and you get your full hours of riding on the road for what you paid for."
  • "The whole journey from CBT, through MOD1 to final MOD2 was very enjoyable."
  • "They broke the training down into manageable stages which made the whole process a lot easier."
  • "The course gave me more confidence in slow riding skills which included slalom, hazard avoidance, figure of eight, and u turn with correct use of rear brake and emergency stop technique."
  • "Training was instructive but also fun, a good day out on motorbikes in a relaxed but purposeful fashion just as it should be."
  • "The lessons are well structured, focussing on one aspect of riding at a time."

Cons:

  • "Only criticism (minor) the headset was a bit crackly when out and about."

Customer Service

Pros:

  • "All I can say is what a GREAT team right from making the first call to the office to book my CBT."
  • "The amazing Holly in the office made booking really easy and worked with me to arrange dates that suited me."
  • "Holly was brilliant arranging everything and providing fantastic communication checking in with me along the way."
  • "Also thank you to Paul who sorted out my MOD 1 and MOD 2 tests dates very quickly."
  • "Having pre-booked exam slots at sensible times also took a lot of hassle away from me."
  • "My theory test, CBT, Mod 1 and 2 training and tests all taken care of for me and rebooked at very short notice."
  • "Jo in the office is also very friendly and has been very patient with helping find times to train with my busy schedule."

Cons:

  • "Had to phone up a second time because I never received a conformation email."

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