"Dave and Stuart were also great across my different sessions, providing thorough and enjoyable training."
"Both Stuart and Dave are extremely professional but made the whole process fun at the same time."
"Stuart was the best instructor we could've asked for."
"Dave has a tip for that, worried about u-turn? Dave has a tip for that too. He will get you through mod 1 and 2."
"Dave my instructor was amazing. Right from the first training assessment I did to the end result."
"Stuart was excellent top chap thoroughly enjoyable and educationale."
"Dave's instruction was delivered in a clear and understandable way."
"Stuart, the instructor, had the patience of a saint and was clear, concise and understanding when mistakes were made!"
Cons:
"My only constructive criticism was I don't yet have my own bike clothing so used the stuff provided by Mercury. It was really wet in the afternoon, and after the 2hr road ride I was wet through as the kit was not at all waterproof."
Customer Service
Pros:
"Eunice taking note of previous experience and other factors when arranging the appropriate sessions."
"Eunice was really kind, caring and informative in the run-up to the session."
"Both Dave and Eunice are very friendly and welcoming, and would highly recommend them to anyone wishing to learn to ride a motorcycle."
"Eunice does a brilliant job of organising everything and takes time to understand people's needs, existing skills and objectives."
"Eunice who takes care of all the back room work (taking call & doing paper) is so helpful."
"All the pre-session arrangements and communications with Eunice were brilliant."
"Eunice was great at fitting me in to an available session."
"The pre-course admin and communications were excellent and the instruction itself was professionally delivered and easy to understand and practice."
Cons:
-
Training Facilities and Equipment
Pros:
"Everything from the facility, to the bikes, to the course structure was A star!"
"Also it’s at a race track! Every time you go for training you will see either stunning motorbikes or some modded up cars!"
"Facilities: Based on the castle combe racetrack pits the school has plenty of training space and is able to construct a to scale module one course."
"The building used for any theoretical training etc is nice and comfortable, well heated and lit i.e not a shed like some other schools."
"Gear: All loan ppe is brand new and high quality. All the bikes are brand new, well maintained and again high quality honda/Kawasaki machines."
"The radios were top notch and there was none of the usual battery problems and static/going out of range."
"Now need to think about when I can do one of their Skills School courses to have a go on the circuit!"
"The instruction from Dave is about teaching individuals and not just delivering a course and for me made all the difference."
Cons:
"My only constructive criticism was I don't yet have my own bike clothing so used the stuff provided by Mercury. It was really wet in the afternoon, and after the 2hr road ride I was wet through as the kit was not at all waterproof."
Overall Experience
Pros:
"It has been a brilliant year and I am so grateful to Dave, Stuart & Eunice. The training has been superb."
"I cannot recommend Mercury Motorcycle Training enough. The training and support I experienced along with the customer service from Eunice was second to none."
"Thank you for making it such an enjoyable experience A+++++++++."
"I've just spent 3 really great and very useful hours with Dave."
"I had a wonderful time renewing my CBT. Very friendly staff who are reassuring, helpful and knowledgeable."
"I highly recommend Mercury Motorcycle training. Very well organised and good at communicating."
"Great training set up at Castle Combe race track."
"Having passed both my Mod1 and Mod2 with these guys; there's absolutely no words to describe how pleased and lucky I have been to come across them!"