Nines Global Buffet Reviews Summary

Food Quality

Pros:

• "Food quality no matter what dish you had was exceptional."
• "Food was excellent quality loved every bite if you go order a lamb chop to be cooked to order it was delicious."
• "Always a good hot fresh food selection and the tepanyaki has plenty of choice."
• "Food was fantastic. Particularly good was the soy sauce aubergine, thai style seafood and pork dumplings."
• "Great variety of food and the Indian food was delicious the chicken was the melt in your mouth kind."
• "Firstly food here is exceptional, it's a buffet but there's a section where you can choose fresh food to be cooked Infront of you."
• "Food was fresher than you'd expect for a buffet place on a weekday evening."
• "Eaten here several times, and each time we all enjoyed. The food was cooked nicely, great selection of food too."

Cons:

• "The food was cold, there was no variety of food, the broccoli tasted bitter."
• "Overpriced greasy food, Dry desserts, Presentation was poor."
• "Very disappointing! Food was minimal and not very tasty at all! Not much choice and trays not refilled quick enough."
• "The food is lovely, plates get cleaned away asap so there aren’t any waiting around to be collected on the table. Deserts could be more a of range as I feel it’s near enough the same thing and are very dry."
• "Would have given a 0 but have to give one. Went for birthday meal. 2 of is had to go next door to turtle bay which is excellent. Because there was only chips and rice for vegans."
• "HYGENE HAZARD DO NOT EAT HERE! We then found a hair in the food and called the manager over and he said when it is made sometimes people touch their heads then they touch the food."
• "The food was chewy and really poor. Now both my wife and I seem to have food poisoning which must be from here as the only other food we ate was home cooked chips and pre packaged sandwiches from Costa."
• "Very little food to choose from compared to before. Cooking stations very little there probably only four dishes. Plus pizza and very small cuts of meat. Good desert selection but some things off like chocolate fountain."

Service and Staff

Pros:

• "Staff great and not intrusive."
• "The wait time was reasonable as we went at a busy time staff were friendly."
• "Happy service and clean tables. Thanks 😊"
• "Staff were on it with clearing plates away but the only thing that could have been better was customer service skills."
• "Secondly the waiting staff are very polite, unfortunately the table across from us left a huge mess but they cleaned it so quickly and without complaint."
• "Very quiet at lunchtime this afternoon, with plenty of choice for food, very clean neat and tidy, both waitresses worked entirely hard, were very friendly and polite, 1st class service."
• "Used the too good to go app collaboration to reduce food waste before closing. Was greeted nicely when entering."
• "Great food and service, nice relaxed atmosphere, perfect for kids/families."

Cons:

• "Service was particularly slow, waited nearly 45 minutes for our food to arrive and the person serving us didn't seem very welcoming."
• "Was a nice buffet would have been better if foods that were gone were replaced faster."
• "I am very unhappy we wasn't informed all the drinks was off when payment required upstairs all gas supply was off so had to pay over the odds for alternative."
• "HYGENE HAZARD DO NOT EAT HERE! Disgusted with this service as we all work in customer service and would never be able to treat customers how we were treated."
• "Awful, do not order from To Good to Go app! I was rudely told the manager to come back in 20 mins, in which I did, and on turn he told me to “hurry up”."
• "VILE! Moved my sisters purse and coat from the table when up for food, then when she got it back, all her cash from her purse was missing. Manager rude and refused to help, so had to call the police to help instead."
• "Not a good experience at nines Swansea. Not recommended at all. Half of the food is not available and remaining food is cold. No dessert options for vegan."
• "Behaviour of one of the lady staff- made us to put full stop to Nines. She made her full attempt not to repay the amount she took from our card by her mistake. Ultimately our wonderful party plan was troubled by this lady."